Housing Outreach Worker Hybrid Working

Housing

• Tenancy
• Complex Needs

HOUSING OUTREACH WORKER – HYBRID WORKING

DURATION: Temporary (4 months with potential for longer opportunities)

Overview:

• This role involves supporting vulnerable tenants with a variety of complex needs.
• Covering a patch of properties predominantly in Leicester (with some work across Birmingham, Northamptonshire and Warwickshire), and working from home between/after visits.
• You will work closely with the Regional Housing Officers to provide greater contact and support to our tenants, to enable them to maintain their tenancies. We are looking for a communicative, well-organized individual to work this wide geographical area.
• In the role you will be making a difference daily to improving the lives and outcomes of our tenants.

The role of Housing Outreach Worker will include:

• Providing effective tenancy and resident management in line with policies and procedures.
• Dealing with anti-social behaviour, tenancy changes and supporting tenants to maintain their tenancies.
• Developing, building and maintaining relationships with tenants and other key stakeholders to ensure the effective management of housing services.
• Playing a key role in helping our tenants maintain their tenancy
• Ensuring fire safety and water safety remedial actions are completed & assisting regional housing officers with annual visits

About the candidate:

If you are a pro-active, motivated and customer focused individual, looking to make a real difference to people’s lives, then we want to hear from you, you will also be:

• An excellent communicator
• Able to build excellent relationship with customers and colleagues
• Highly competent with Microsoft Office
• Highly competent with Open Housing or a similar data base
• Full UK driving license and access to a car.

For further information on this position please apply here or send your CV to