MEMS Administration Manager

Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend.

We are a well-led, high-performing and innovative organisation determined to provide the best health care services for our local population and working in the best interests of the people we serve.

Job overview

An exciting opportunity has arisen within the MEMS - Estates & Facilities Department at Southend Hospital for the position of MEMS Administration Manager.

MEMS provide total medical equipment management services to Basildon, Southend and Mid Essex Hospitals. This includes Procurement, Acceptance, Maintenance and Service, coordinate clinical staff training and decommissioning and disposal.

You will lead the Administration Team to deliver following services; Medical, Equipment Library, Helpdesk, stock control, ordering and receipting of goods/equipment, Internal audit, management of contracts and financial compliance. All in accordance with ISO9001 Quality Management System.

Main duties of the job

• Resolve telephone enquiries for workshop when engineer absent or busy.
• Support the digitisation agenda within MEMS.
• Resolve calls from internal/external source to provide updates and advice with regard to medical devices.
• To process requests for maintenance and service, and retrieve the necessary information regarding the equipment, the problem and contact person.
• To provide updates to internal/external source on repair progress.
• To process internal and external communication to MEMS.
• Professional approach to working with internal and external stakeholders to the organisation.
• Ability to write clear concise reports, letters, formal minutes and documents using a good standard of English.
• Ability to forge long-term working partnerships with individuals and groups from

• Strong interpersonal and influencing skills.
• Ability to organise and prioritise effectively.
• High level of personal integrity and encourage similar standards in colleagues
• Effective Team working.
• To liaise with senior technicians and administration staff for contract information.
• Light lifting and handling ability.
• Strong understanding of the data protection act and the need to secure sensitive data.

You will need to be able to travel across the 3 Sites

Working for our organisation

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 17,000 who serve a population of 1.2 million people.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.

Detailed job description and main responsibilities

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Person specification

Experience

• Managing a Team
• Ability to work under pressure and to deadlines

• Experience of working for the NHS

Communication

• Dealing with Staff /Customer Service Experience
• Positive attitude and ability to work well under pressure and meet deadlines
• Demonstrate good team working, as well as being able to use initiative in dealing with issues in the absence of the dept. manager

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.