Business Support Officer

apartmentSheffield Teaching Hospitals NHS Foundation Trust placeSheffield calendar_month 
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated so whilst you care for our patients and clients, we’ll take care of you. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes , health and wellbeing packages and financial support systems.

Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

Are you looking for an exciting new challenge in a place to take your career to the next level?

Would you like to join a friendly, progressive, innovative team and play a part in the transformation of pathology services across South Yorkshire and Bassetlaw?

Do you want to work in a fully UKAS-accredited, modern laboratory environment where you can make a difference?

Main duties of the job

To support the SYBP Business Team by providing an effective & efficient data handling and invoicing service to maintain directorate income streams from invoicing & service level agreements.

Respond to routine business, invoicing and pricing related enquiries from staff and service users, investigating and reporting on queries as required.

To participate in the administrative, secretarial and routine duties within the Department.

Provide secretarial support to the SYBP Business Manager and SYBP Deputy Business Manager for the monthly Business Planning Meeting including preparation of agendas, meeting notes and scheduling of the meetings. Pro-actively support attendance and review of action points from the meetings.

Working for our organisation

You will be working for an organisation which values and respects all its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

STHFT operates with a budget of £1.2 bn, has a workforce of over 18,500 employees, covers five hospital sites, provides care from over forty community settings, and has an excellent reputation for research.

The South Yorkshire and Bassetlaw Pathology Partnership are invested in training, developing, and supporting staff in all aspects including academic courses from certificates of achievement, registration, specialist and higher specialist IBMS portfolios, apprenticeships and leadership and management qualifications.

We pride ourselves in enabling opportunity across all our sites to develop staff and provide a strong and sustained service for the future.

Detailed job description and main responsibilities

Please view the attached Job Description & Person Specification for full details regarding this post.

When completing your application please clearly demonstrate how you meet the role criteria.

This vacancy is advertised on a fixed term contract basis for the maximum period of 12 months. Where there is potential, the secondment/fixed term contract may finish early, or in the first instance, the secondment/fixed term contract may be extended due to the internal/external secondment of the substantive post holder.

The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and secondments in relation to the substantive post holder.

Please also note any secondment must first be agreed with your current line manager.

Person specification

Education and Qualifications

Essential criteria
  • GCSE (or equivalent) in English and Maths at grade C/4 or above or equivalent experience/ qualifications
  • NVQ level 2 in Business administration or equivalent qualification or experience
Desirable criteria
  • ECDL or evidence of short courses in all core Microsoft Office Applications (Outlook, Word, PowerPoint, Excel)

Experience

Essential criteria
  • Experience of working in an administrative or finance role in an office environment
  • Experience of working with Microsoft Office including Word, Access and Excel
  • Experience of working in a team
  • Experience of customer service
Desirable criteria
  • Experience of data handling and collation using Excel
  • Experience of working in a healthcare environment
  • Experience of writing and reviewing standard operating procedures
  • Experience of SQL
  • An awareness of NHS financial systems

Skills and Knowledge

Essential criteria
  • Excellent organisation skills with ability to meet deadlines
  • Ability to work to standard procedures
  • Ability to examine financial data and identify fluctuations
  • Able to enter data into a spreadsheet or database with accuracy
  • Good oral and written communication skills, able to communicate with a range of people at different levels, e.g. managers, service users
  • Excellent telephone manner
  • Able to understand the importance of and demonstrate confidentiality
  • Ability to work as part of a team as well as the ability to work independently with minimum supervision

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook.

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