HR Coordinator

General:

Job description and person specification

Job Title: HR Coordinator

Job Summary:Provide a client focussed human resources service to all managers and staff which supports the objectives of the business in a timely, efficient and economic manner. To support with all HR processes predominantly within Europe (Spain, France, Germany, Switzerland)

Key Responsibilities:

• Support with the end to end process for new joiners from issuing contracts to liaising with third party benefits suppliers to undertaking first day induction
• Manage the end to end process for leavers
• Manage all change in terms for current employees
• Provide comprehensive support to the business partners and their specific business areas
• To provide advice and guidance to employees on HR operational procedures and practices
• To maintain accurate and orderly employee records and files on all employees
• Manage all processes associated with absence and leave including maternity, adoption and paternity leave, flexible working requests, holiday and sickness
• Responsible for managing the global HR inbox, ensuring that all SLA’s are met and that queries are managed appropriately
• Ensure the HR systems is up to date by inputting information in a timely manner
• Participate and support in team projects as required

• Support with the end to end process for all benefits administration and maintain accurate records, as needed
• Provide support with payroll queries, as needed
• Provide support related to payments/invoices, general point of contact for accounts payable queries
• Support on HR operational requirements for internal and external audits
• Be a HR system super user for our core HR system

• Prepare HR reports, metrics and analysis according to requirements.
• Provide analytics and HR documentation for management
• Management of headcount information for leavers, starters and movers

Other

At Beazley we are committed to doing the right thing because it is the right thing to do. It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley’s core values and behaviours – PIED and Being Beazley.

• Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic that contributes to an internal environment of teamwork and promote a positive brand image and experience to our external customers.
• Comply with Beazley procedures, policies and regulations including the code of conduct. Undertake training on Beazley policies and procedures as delivered by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Talent Management or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

• BA preferred

• Very strong attention to detail
• Accurate and numerate
• Computer skills – excellent working knowledge of MS Office, including Excel
• Process orientated
• Ability to manage time, meet deadlines and prioritise
• Able to work effectively under pressure
• Good communicator
• Strong influencing skills

• Experience in administration
• Experience of working in a Human Resources environment would be desirable
• Customer service experience
• Experience of administering assessments & online tests is advantageous

• Positive
• Enthusiastic
• Proactive
• Self-motivated, flexible
• Customer and business focussed
• ‘Can do’ approach
• Team player

• Achievement driven
• Managing resources effectively
• Self-starter
• Integrity and empathy
• Customer focussed
• Initiative