Administrative Support Officer - Crewe

apartmentService Care Solutions placeCrewe calendar_month 
Job Advert: Business & Administrative Support Officer - Youth Justice Services
Location: Cheshire (Hybrid - Office & Home Working)

Hours: Monday - Thursday (09:00 - 17:00), Friday (09:00 - 16:30)

About the Role

Youth Justice Services (incorporating Cheshire East, Cheshire West, Halton & Warrington) is a multi-agency service dedicated to diverting young people from the criminal justice system, reducing youth crime and anti-social behaviour, and improving community safety.

We are seeking a Business & Administrative Support Officer to provide essential administrative and business support to Youth Justice Case Managers, Team Managers, and Senior Managers. This is an office-based role that may involve face-to-face interaction with service users and professionals.

Key Responsibilities

Providing administrative support to the Youth Justice Team.
Handling sensitive information with confidentiality and professionalism.
Communicating effectively with service users, professionals, and external agencies.
Using IT systems for data entry, document management, and reporting.
Managing correspondence, scheduling meetings, and assisting with casework administration.

What We're Looking For

Strong interpersonal and communication skills.
Excellent IT and administrative abilities.
High attention to detail and accuracy.
Ability to remain calm under pressure in a sensitive, customer-focused environment.
A proactive and flexible approach to tasks and business needs.
Willingness to work occasional evenings.

Ability to travel within the borough using own vehicle (mileage paid).

Benefits of the Role
Hybrid working model (office & home-based).
Opportunity to make a meaningful impact in youth justice.
Mileage reimbursement for work-related travel.

A dynamic and supportive team environment.

If you are a highly motivated, organised, and enthusiastic individual looking to play a key role in supporting youth justice initiatives, we'd love to hear from you!

Apply today by sending your CV to: lewis.ashcroft@servicecare.org.uk

For more information, contact: 01772 208 962

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