Exemplar Service Lead

apartmentNHS Jobs placeLondon calendar_month 
You will work with your team, internal stakeholders and external suppliers to deliver against the Academys prioritised product backlog. Youll be responsible for managing the research, design, testing and evaluation required to deliver measurably impactful research, framework and products which meet our NHS Digital Academy Standards.
Youll share your lived experience and subject matter knowledge in educational and digital best practice with colleagues and learners both formally and informally Youll contribute to Academy communities and communications, with strong presentation and writing skills Youll help define platform and delivery strategies for educational products.
This may involve delivering prototype training yourself and/or training the trainers. Youll oversee any relevant learning content production processes, removing blockers and ensuring timely delivery. Youll develop and maintain relationships with the user groups, DDaT profession leads, stakeholders and suppliers you will need to develop and market your products.
You will manage relevant suppliers to get the best possible value from each taxpayer-funded contract, ensuring they meet contractual obligations and deliver against the product outcomes and milestones you have set. You will line manage and develop other members of the product team, taking an active role in prioritising and assigning the product workload.
You will deputise for the Head of Product in product workload meetings where required. You will report regularly to Academy SLT (Directors, Head of Product, Head of Operations) providing the data and evidence they need for business cases and strategic planning.
Youll use your strong written and verbal communications skills to engage Academy customers, stakeholders and supporting networks in our work. This is likely to include delivering formal presentations, designing marketing communications and drafting learner correspondence.
You will identify where you need upskilling and (supported by your line manager) invest time in your own professional development and wellbeing. If you like what you have read and think you have the skills and experience, we need then don't delay, apply today!

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