Group Sales Consultant

placeLondon calendar_month26/02/2025

Your new company

I have partnered with a prominent train operating company in the UK, providing long-distance passenger services connecting major cities such as London, Birmingham, Manchester, Liverpool, Glasgow, and Edinburgh.

Your new role

Your role as a Sales Specialist means you will play a crucial role in the sales process of group travel bookings and delivering an exceptional service to new and existing stakeholders of the business.

Key Responsibilities:

Comprehensive Management:

Oversee all aspects of group travel bookings for parties of 10 or more passengers.

Customer Interaction:

Handle customer enquiries through various channels, including phone calls, web forms, and emails.

Back-Office Operations:

Efficiently manage the group sales back-office, ensuring accurate ticketing, seat reservations, and financial transactions.

Client Administration:

Coordinate internal and external client administration, ensuring timely and effective production of all relevant correspondence, such as quotes and invoices.

Upselling Opportunities:

Actively promote higher-yield products to clients, including First Class and exclusive carriages.

Collaboration:

Work closely with Route teams and the Sales and Support Assistant Manager to provide an outstanding customer experience.

VIP Coordination:

Liaise with the Service Delivery Manager to ensure VIP booking details are accurately and promptly communicated.

What you will get in return

Travel discounts for national rail
Excellent pension scheme
Ability to progress and become an integral part of the sales process

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

#4662542 - Matthew Carroll

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