[ref. i4467402] Front of House Administrator, Wiltshire 6-9 months - Swindon

Maternity Cover ***- 6-9 months

Reed Business Support in Bath is delighted to be partnered with a Wiltshire based business in their search for a Front of House Administrator to join their busy team. Service Department at our Hyundai Dealership in Trowbridge. Covering maternity leave you will be working within a fast paced, friendly team and can be sure of receiving the best quality training and development from the managers and staff.

1. 9 month contract

£12.25 per hour / £25,480 pro rata

40 hour per week, 8-5pm (1 hour for lunch)

Monday to Friday

Key duties include:

• Greeting customers and providing them with a positive experience
• Listening to customer concerns and accurately documenting them
• Conducting vehicle inspections and providing detailed reports to customers
• Explaining recommended repairs and services to customers in a clear and understandable manner
• Providing accurate estimates
• Scheduling appointments and managing the department's calendar
• Following up with customers to ensure satisfaction and addressing any additional concerns

Experience:

• Previous experience as Front of House / Administrator or similar customer service experience is preferred
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Excellent problem-solving skills
• Proficient computer skills for data entry and record keeping

If you are interested in this vacancy, please click ‘apply’ and send your cv to