Administrator

Job description

On behalf of Nationwide, AMS are seeking a number of Administrators for a 3 month contract, working within our Banking and Savings department based at Nationwide House, Pipers Way, Swindon.

Our front line teams deliver simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the UK.

What makes us different

Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our members - that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose:

Banking - but fairer, more rewarding, and for the good of society.

As champions of the mutual way, we challenge the financial sector status quo. We don't see customers as the engine of our own profit. We work on behalf of them. Always there when they need us. Supporting them and their lives.

When you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you're one of us. An advocate for positive change.

We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.

What you’ll be doing

Bring your enthusiasm for helping and we’ll give you full training before you begin the role. Strong teamwork is built into the way we do things so, even at home, you’ll have lots of support from friendly colleagues.

Handling a range of administration tasks, you’ll play a central role when it comes to supporting our members. We’re a building society not a bank, so our customers are members of our Society. Their needs are at the heart of everything we do.

If you thrive on a challenge, we are the place for you! You will work within a fast-paced environment handling a variety of administration tasks.

You’ll be given plenty of training on our products, services, and processes; you just need to be comfortable using digital tools and apps.

About you

• Prior administration experience
• Be comfortable using a desktop/laptop computer, and various systems at one time
• Have access to a secure and reliable internet connection.
• Enjoy working within a fast-paced environment.
• Show excellent attention to detail and accuracy.
• Provide excellent written and verbal communication skills internally and externally.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

• Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
• Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
• Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

Whatever your background, if you are self-motivated this could be an excellent opportunity for you to join the world’s largest building society and start a career in financial services.

If you understand the benefits of working collaboratively within teams then a role here at Nationwide could be for you. If you feel that this role is for you apply now!

Expected hours: 35 per week

Benefits:

• Discounted or free food
• On-site gym
• On-site parking

Experience:

• Administration: 2 years (required)

Expected start date: 31/03/2025