Programme Management and Engagement Officer - KMP

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

Against a back drop of rising need, the vision of the King’s Maudsley Partnership is that all Children and Young People enter adulthood with robust mental health. The Partnership is all about clinicians and researchers working more closely together to find new ways to predict, prevent and treat mental health disorders for children and young people and maximise translation of research and evidence into improved services, locally but also nationally and globally.

This facility is dedicated to finding the answers to critical questions about the causes of and treatments for youth mental health problems, and the only one of its kind in Europe.

The purpose of this role is:

• Firstly to ensure effective programme management and governance is in place to oversee and track the cost and the benefits of the overall programme of work agreed around clinical and academic collaboration.
• Secondly to support delivery of the agreed changes in ways of working between clinical and academic teams, for example via the development of our nascent communities of practice and support for the new “research for all” model in the Pears Centre.

1. Developing and maintaining effective programme management and governance structures and processes
2. Measuring and tracking and communicating benefits and impacts of Partnership working
3. Leading engagement to drive changes in ways of working to enhance collaboration between clinical and academic teams

Working for our organisation

There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.

The Trust employ around 5000 staff and serve a local population of 1.1 million people. We have more than 230 services including inpatient wards, outpatient and community services. Currently, provide inpatient care for approximately 5,300 people each year and treat more than 45,000 patients in the community in Croydon, Lambeth, Lewisham and Southwark; as well as substance misuse services for residents of Bexley, Bromley and Greenwich.

Detailed job description and main responsibilities

1. To maintain and develop the King’s Maudsley Partnership governance structures to strengthen and facilitate collaborative working.
2. To ensure robust plans in place for delivering the King’s Maudsley Partnership Roadmap, that include the identification of key milestones and risks.
3. To identify and measure the key benefits from implementing changes to working practices and service pathways

1. To work with and develop relationships with key stakeholders to oversee the robust and effective delivery of new working practices and patterns as part of the King’s Maudsley Partnership.
2. To work with clinical and academic teams to ensure that there are robust operational plans for services that reflect agreed and improved ways of working to maximise engagement with research.
3. To lead and embed agreed changes in ways of working between clinical and academic teams: for example
4. via the development of the King’s Maudsley Partnership communities of practice, which enable clinical and academic collaboration and a more research active culture
5. via the expansion of a “research for all” offer, engaging more CYP and families in research in the new Pears Centre.
6. To effectively communicate with staff across the Partnership to promote the benefits of collaboration; across discovery, translation and implementation.
7. To provide regular updates, progress reports and risk reports into the King’s Maudsley Partnership working group and Board.
8. To provide some administrative support for KMP activities, including organization of meetings of key groups.
9. Provides specialist training in own area as necessary to support the programme.

Person specification

Qualifications

• • Masters Degree Level Qualification or Equivalent experience in healthcare settings

• • Project Management Qualifications eg. Prince 2 or MSP or equivalent relevant experience

Experience

• Experience of managing change in an NHS and/ or academic environment
• Developing and leading on new ways of working to improve practice within clinical and non-clinical environments.
• Experience of co-ordinating multiple activities across programmes of work
• Experience planning and supporting meetings and events
• Experience in programme management and governance

• Experience of leading clinical / academic collaboration initiatives and working collaboratively with clinicians and academics
• Experience leading service improvement projects in an NHS mental health environment

Knowedge / Skills

• Excellent communication and interpersonal skills
• Understanding of how mental health services function within the NHS

• Understanding how to define cost improvement opportunities in an NHS provider
• Knowledge of change management approaches in NHS / academia

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

• Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
• Ensuring that all our services and all staff understand and support our commitment
• We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity

Please note:

• That all applications for this post will need to be made online
• That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
• That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
• That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
• That should you not have heard from us within three weeks from the closing date your application has not successful
• That priority consideration for applications may be given to at-risk NHS employees
• That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
• That we are a smoke-free Trust

SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe’