Practice Business Manager - ref. y06758903
Through innovative ways of working, lead the team in promoting continuous improvement, collaborative working, service delivery, learning and development, and ensure the practice complies with CQC regulations. To work closely with the practice management team to ensure the smooth running of the practice and that operational objectives are achieved Job responsibilities The following are the core responsibilities of this role.
There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. Oversee the day-to-day operations of the practice; ensuring staff achieve their primary responsibilities.
Provide excellent leadership in the development of staff and in the day-to-day running of the practice. To produce performance and quality standards within the practice, delivered through QOF, Enhanced services and other incentives. Ability to maximise practice income and create efficiencies to increase cash flow.
Management and workforce planning, ensuring a skill mix and staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities Liaise with the Primary Care Network (PCN) and CCG/federation, attending meetings and promoting collaborative working Provide support and advice to the partnership and keeping up to date with developments Manage the financial aspects of the practice in conjunction with the partners and the finance manager Ensure the practice explores all opportunities to maximise income and reduce expenditure in collaboration with the partners Ensure QOF and locally commissioned services targets are met Oversee contracts and maintenance for services and equipment Oversee the review and update of all practice policies and procedures Lead and coordinate projects within the practice Manage the practice IT system, including compliance with IT security and IG Coordinate the practice development plan, business continuity plans, including producing business cases Ensure ongoing practice CQC compliance Ensure the practice maintains compliance with its NHS contractual obligations Provide advice and support to the staff and the partnership to ensure effective team working and compliance Oversee the significant event and complaints processes, in line with current legislation and guidance Oversee communications, both internal and external and ensure the website and other communication platforms are accurate and up to date Facilitate partners and practice meetings, produce agendas and action plans Support the management of the Patient Participation Group Manage estates and facilities, including health and safety aspects, risk assessments and mandatory training Ensuring the organisation has appropriate insurance cover.
Developing, implementing and embedding an efficient business continuity plan Managing the procurement of organisation equipment, supplies and services. Leading change and continuous improvement initiatives; coordinating all projects within the organisation.Coordinating and leading the compilation of organisation reports. To lead the development and implementation of the practice business plan and strategy. Ensuring the team reaches QOF targets (supported by the nursing and administrative leads) Adopting a strategic approach to the management of all patient services matters Developing, implementing and embedding an effective communication strategy including the practice wide use of TeamNet Ensuring the organisation maintains compliance with its NHS contractual obligations.
Maintaining the organisation and NHS choices websites Liaising at external meetings as required Marketing the practice appropriately The management of the premises, including leading on health and safety aspects such as risk assessments and mandatory training Ensuring compliance with IT security and IG ADDITIONAL INFORMATION Health and Safety at Work Act The post holder is required to take responsible care for the health and safety of him/herself and other persons who may be affected by his/her acts or omissions at work.
Confidentiality The post holder has a responsibility to comply with the Data Protection Act 1998 and Code of Practice on Confidentiality and Data Protection. Equal Opportunities SMG welcomes all persons without regard to age, ethnic or national origin, gender or sexual orientation, religion, lifestyle, presenting illness, marital or parental status or disability.We aim to provide a non-judgemental service at all times. Other duties The post holder will be required to undertake any other duties according to the needs of the Practice. This job description is not intended to be an exhaustive list of activities, but rather an outline of the main areas of responsibility.
Any reasonable changes will be discussed and agreed with the post holder before any variations to the job description are made.