Employee Relations Specialist - London

apartmentSSP Food Travel Experts placeLondon calendar_month 

SSP UK

About the Role

Employee Relations Specialist
  • London, Camden (Hybrid)Salary: £27,000
  • £30,000Main Purpose of Job: Provide professional front-line employee relations advice and support to Management Teams on all aspects of employee relations, colleague welfare, performance management, people policies, data protection, and right to work legislation.

Main Duties: As an Employee Relations Specialist, you will either bring existing experience or receive training in the following areas. Continuous training is provided to adapt our policies and processes to evolving regulations. Specialists are expected to network and stay updated with the latest legal developments to ensure their knowledge remains current.

  • Employee Relations: Offer expert advice and support to line managers on ACAS guidelines, performance management, disciplinary processes, grievances, whistleblowing, appeals, and tribunal case management.
  • People Policies: Provide guidance on various people policies, including maternity, adoption, paternity, shared parental leave, compassionate leave, and equality & diversity.
  • Attendance Management: Apply sound judgment on attendance issues such as unauthorised absence, absence without leave (AWOL), short-term and long-term absences, reasonable adjustments, and ill-health terminations.
  • Right to Work: Ensure compliance with right to work regulations, including eligibility checks, visa renewals, employer sponsorship visas, and training line managers on RTW validation.
  • Data Protection: Support data protection activities, including subject access requests, right to be forgotten requests, personal details correction, and data breach management.
  • Employment Legislation: Assist managers with employment issues related to working time regulations, fixed-term contracts, probation periods, redundancy consultations, and flexible working.
  • Coaching & Development: Provide feedback and coaching to managers, conduct case analysis, and make recommendations for improving processes and policies.
  • Administration: Handle administrative tasks such as video calls, meeting attendance, letter preparation, occupational health referrals, diary management, and reporting.

Skills/Knowledge Required:

  • Up-to-date knowledge of HR legislation and best practices
  • Great listener
  • Strong communication and interpersonal skills
  • Good administrative and IT skills
  • Experience in letter writing
  • Highly organised
  • Strong team player
  • Ability to build key working relationships and influence colleagues at all levels

Desirable Skills:

  • CIPD Qualified
  • Experience working in HR Function or Operations with a strong ER record

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

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