[ref. f94171717] Senior Contact Centre Agent - Portsmouth
NHS Jobs Portsmouth
To assist the Lead in the running of the practice Contact Centre; ensuring resource is appropriately monitored and prioritised for all inbound calls to be answered promptly and professionally, and to ensure eConsults are administered within the designated timescale.
Maintain regular call audits to ensure patients are treated with respect, with a helpful and friendly attitude, and signposted to the most appropriate staff member / service. Make and manage appointments and improve access. Please see vacancy pack/job description for further details.
Castle Trust BankBasingstoke, 32 mi from Portsmouth
The opportunity
We have an opportunity for talented Contact Centre Associate to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. Having become a fully authorised bank in 2020, we pride ourselves in being a fintech...
Hampshire Hospitals NHS Foundation TrustWinchester, 20 mi from Portsmouth
and staff in accordance with Health and Safety and Infection Control Policies and best practice.
• To work collaboratively with other HHFT ward areas, and HOC theatres to ensure operational and clinical support as required.
• To drive the HOC as a centre...
University Hospital Southampton NHS FTSouthampton, 19 mi from Portsmouth
a fixed term secondment for 12 months for a part time AHP Band 7 role, working as an MND Care Centre Coordinator in the highly respected, established Southampton MND Care Centre. The post holder will work within a supportive and friendly MND coordination...