Senior Customer Support Administrator (Information Governance) - NAY15019
Job Summary
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click important-information-for-applicants (north-ayrshire.gov.uk).
An opportunity has arisen to join the Information Governance Team in the role of Senior Customer Support Administrator. The successful postholder will be responsible for coordinating and responding to information requests (SAR/FOI/EIR) received by the Council, ensuring excellent customer service is delivered at all times.For more information, please refer to the role profile.
For more details see the attached Role Profile below.
Before you apply, find out a little bit about us and why we are a Great Place to Work.
Staff Values & Behaviours
North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
Further information on our Staff Values and how to complete behaviour based application form questions is available on the Staff values and behaviours (north-ayrshire.gov.uk).
Additional Information
For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
Our Workstyles
As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:
Agile – 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires.
This post has been allocated the workstyle: Agile
More information on our workstyles can be found in our HR Guide - Workstyles (north-ayrshire.gov.uk). . If you have any questions on the allocated Workstyle for this post, please ask at interview.