Customer Service Coordinator

Role overview: As a Customer Support Coordinator, you will be joining a small yet progressive team in supporting customer service activity, logistics and administration.Key responsibilities:Handling customer service enquiries and resolving customer queries/ issues via phone and email.Building and maintaining customer relationshipsScheduling deliveries ensuring efficiencyLiaising with the manufacturing team to answer queries in relation to order fulfillment and designSupporting other members of the team, helping to resolve logistical challenges.Candidate requirements: Experience in a customer service-based roleGood computer literacyA strong team player with the ability to work independently where requiredHighly organised with the ability to effectively prioritise workload to coordinate multiple projects at varying stages.This vacancy is being advertised by Appointments Personnel who are acting as an Employment Business.