Full-time Sales Associate

apartmentBorough Kitchen placeLondon scheduleFull-time calendar_month 
Location: Battersea, SW11 8BJ
Hours: Full-time (35 to 40 hours/5 days a week - including weekends)

Hourly rate: £12.58

Store opening hours:

10am - 8pm Monday to Saturday

12am - 6pm Sunday

Borough Kitchen is looking for an outgoing, friendly candidate passionate about food and cooking, for our store in Battersea. The ideal candidate is also able to deliver second-to-none advice and customer service to our customers.

Please note, weekend and bank holidays availability is required!

December is our busiest month, so we request that our team plan their annual leave for times outside of that month.

Requirements
  • Providing excellent customer experience
  • Greeting all customers, assessing their needs and relaying relevant product knowledge to them with confidence
  • Helping to build a loyal base of return customers, with a focus on long-term relationships rather than one-off transactional selling
  • Replenishing inventory and helping management identify selling trends, low stock or stock-outs
  • Care for store standards, including displays and merchandising
  • Ringing through purchases, arranging deliveries and providing after-sales service to customers
  • Cross-selling to customers using available tools, including special orders and our online shop
  • A genuine passion for cooking and entertaining
  • Experience in a retail environment would be an asset
  • Excellent communication skills
  • Keen to learn, with the support of in-store training on products and selling skill
Benefits
  • Industry-leading discount programme on products for our employees
  • Complimentary Cook School classes
  • Access to an employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cash-back offers for over 1200+ brands, and many other offerings around health and wellbeing
  • Competitive salary
  • Annual pay review
  • Referral bonus scheme
  • Company events
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