Service Planner

apartmentRecruit4staff (Wrexham) Ltd placeNorthallerton calendar_month 

Recruit4Staff is proud to be representing their client, a leading manufacturing company in their search for a Service Planner to work in their leading facility in Northallerton

For the successful Service Planner, our client is offering:

  • Salary £25,000 to £28,000 per annum depending on experience/skills
  • 37 hours per week
  • Monday to Thursday 8:30 AM to 4:30 PM Friday 8:30 am to 4 pm
  • Permanent days
  • 25 days holiday + bank holidays
  • Ongoing training and future development
  • Death in service
  • Company Pension
  • Health Care Scheme
  • Fixed-term 12-month contract

The Role - Service Planner:

  • Responding to customer inquiries for breakdowns and servicing.
  • Liaising with Depot, ASCs and Central Service team regarding all aspects of on-call or service contracts.
  • Depots are responsible for managing day-to-day tasks such as Scheduling, Service calls and timesheets of the FSEs.
  • Depots are responsible for maintaining the Field Service Engineer's daily schedules, effectively dispatching of Engineers whilst ensuring all elements of works to be completed are supported.
  • Managing and controlling the maintenance service contract process, schedules and the respective administration or documentation process.
  • Depots will manage and control local inventory/ Parts required for Service appointments.
  • Raising quotes, estimates, and invoices for chargeable work.
  • Assisting in the management of profitability and costs for the depot operations.
  • Providing technical support where possible.
  • Adhering to Company processes and procedures
  • Observing all safety procedures and instructions and assisting in maintaining a safe working environment including the reporting of any accidents, hazards, near misses, defects or damages to Company equipment to your line manager or Health and Safety

What our client is looking for in a Service Planner:

  • Have demonstrable experience in providing excellent customer service and working in a fast-paced commercial environment in an administrative role.
  • SAP and or Salesforce system knowledge would be preferable but is not essential.
  • Possesses good I.T. skills.
  • Have excellent written and verbal communication skills.
  • Be confident and comfortable interfacing with Customers, other departments and stakeholders.
  • Be self-motivated, capable of working under pressure, and able to operate with minimal supervision.

Key Skills or Similar Job Titles as the Service Planner:

Parts planner, Service Advisor, Parts Advisor, Service planner, workshop planner

The Service Planner position is Commutable From:

Darlington, Middlesbrough, York, Harrogate, Thirsk

For further information about this Service Planners position and/or any other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited which is operating as a recruitment agency, agent, agency, employment agency, or employment business.

apartmentBalfour Beatty PlcplaceRedcar, 23 mi from Northallerton
at: candidaterecruitmentqueries@balfourbeatty.com About the role Balfour Beatty is recruiting a talented and driven Senior Project Planner (Mechanical & Electrical) to join our Major Projects team at Net Zero Teesside. In this role, you will be instrumental in the planning and delivery of large...
thumb_up_altRecommended

Assistant planner

apartmentRandstadplaceLeeds, 37 mi from Northallerton
Position Assistant PlannerLocation LeedsSalary £25,000 - £30,000 CompanyRandstad are working on behalf of a national house builder who are recruiting an Assistant Planner to join their technical/development team. This is a great opportunity to join...
apartmentMichael PageplaceLeeds, 37 mi from Northallerton
A successful Warehouse Planner should have:  •  Comprehensive knowledge of warehouse procedures and regulations.  •  The ability to develop and implement effect Warehouse planning strategies.  •  Proficiency in using warehouse management software.  •  Strong...