Contact Centre Claims Advisor
About Our Client
Page Personnel have just registered a new exciting Permanent Contact Centre Claims Advisor Position in York to work for a non for profit business!
This would be an excellent opportunity for someone who is looking to join a reputable business within the area that invest in their employees from day one providing a fantastic training and development plan!
If you are looking to join a company that are passionate about providing an excellent service to their customers and have an fabulous name within their market then please apply now!
Job Description
As a Contact Centre Claims Advisor you will be forefront of the business processing claims for members and handling a range of enquiries along the way.
You could be dealing with vulnerable customers providing support and care ensuring each call is dealt with providing the highest level of service and excellent experience.
The role will be mainly telephone based handling inbound calls and occasionally corresponding with customers through other platforms.
The Successful Applicant
Ideally some office based customer service experience however the business can be open to other backgrounds such as hospitality and retail
A high level of empathy and supportive
Exceptional customer service skills
An excellent problem solver
The ability to work in a fast paced environment
A great team player
What's on Offer
Salary of £23400+ reputable business within the non for profit sector+ easily accessible location in York+ free parking+ excellent transport links+ hybrid working+ excellent training and coaching induction+ progression and development plan+ fab on site facilities+ free gym on site+ excellent benefits package+ discounts of all the major retailer+ Monday to Friday 9am-5pm+ health and well being activities+ incentives and socials+ opportunity to get involved with supporting the community and charities+ excellent culture and team+ immediate interview