Team Support Admin Officer

• Hourly Rate: 13.49
• Location: Leicester
• Job Type: Full-time, Temporary (3 months)

Join Leicester City Council in a pivotal role as a Team Support Admin Officer, supporting the rollout of critical reforms to the care charge system. This position plays a key role in ensuring the Finance team receives accurate and timely data to adjust care charges based on additional benefits.

Day-to-day of the role:

• Contacting individuals over a 3-month period to collect detailed information about the benefits they receive.
• Accurately filling out forms with the collected data to provide to the Finance team.
• Conducting these tasks primarily over the telephone.
• Working from the office at Beaumont Leys Library for 2-3 days per week to collaborate and receive support from colleagues.

Required Skills & Qualifications:

• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Organised and detail-oriented, with a capacity to manage large volumes of data accurately.
• Experience in data collection or a similar role is preferred.
• A valid DBS check is required for this position. (Candidates must be willing to obtain one if successful)

Benefits:

• Hybrid working model, with 2-3 days in the office per week.
• Supportive team environment with initial guidance and ongoing support.
• Opportunity to contribute to significant community-focused projects.