Healthcare Support Worker - ENT Outpatients
Outstanding Care, Outstanding Careers
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Job overview
An exciting opportunity has arisen for a motivated Band 2 or 3 Healthcare Support Worker (depending on experience) with excellent communication skills to work as part of the Outpatient nursing team In the ENT/OMF department.
Outpatient’s is a diverse, multidisciplinary environment which requires flexible and adaptable skills, an aptitude to learn and a motivation to develop your own skills.
If you are a dynamic individual who enjoys a challenge and would like to join a team who are passionate about providing high quality care to their patients, then we want to hear from you.
Main duties of the job
The successful candidate will be enthusiastic, motivated and committed to give high quality nursing care and be able to work autonomously as well as part of a team. You will consistently ensure that a patient’s privacy, dignity and psychological well-being is maintained, and at all times, the care given is patient centred.
You need to have excellent leadership, communication and interpersonal skills. We require individuals who are forward thinking, well organised and with a positive attitude towards flexibility and change.
The successful candidate may be required to rotate through the other Outpatients areas, to support during times of annual leave and sickness. Recent Outpatient Experience would be an advantage but not essential.
The working pattern is flexible, in order to meet the needs of the service. This includes weekend working.
Working for our organisation
At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff
Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best.
We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.
Detailed job description and main responsibilities
Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.
Please contact us at [email protected] if you are unable to view or download the attachment.
For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.
Person specification
EDUCATION, QUALIFICATIONS
Essential criteria- Educated to GCSE level or equivalent in English and maths
- Ability and willing to undertake training necessary for the post
SKILLS & ABILITIES
Essential criteria- Evidence of good communication skills
- Demonstrate and understanding of confidentiality
- Is able to demonstrate a positive attitude towards improving patient care
- Ability to work as part of a team
- Evidence of ability to maintain effective working relationships with colleagues, patients and visitors
KNOWLEDGE & EXPERIENCE
Essential criteria- Understanding of Band 2 role.
- Recent Outpatient experience
Our Mission
Outstanding care for people in ways which matter to them.
Our Vision
Dorset County Hospital, working with our health and social care partners, will be at the heart of improving the well-being of our communities.
Our Values
Integrity, Respect, Teamwork, Excellence
We are a Trust that celebrates diversity and we are committed to creating an inclusive environment for all employees. We would welcome applications from people in all under-represented groups.
For more information, please use the link below to read our joint strategy for Dorset County Hospital and Dorset Healthcare.
Trust Strategy | Dorset County Hospital (dchft.nhs.uk)
PLEASE READ THE FOLLOWING IMPORTANT INFORMATION CAREFULLY BEFORE YOU SUBMIT YOUR APPLICATION
Please read the job description and person specification carefully to ensure your application reflects the knowledge, skills and experience required.
The closing date/interview date is subject to amendment; this vacancy may therefore expire at short notice, so we recommend that you submit an application at your earliest convenience. We reserve the right to close any vacancies without notice.
Shortlisted applicants will be contacted via email; therefore it is important that you check your personal email account regularly.
Unfortunately we are unable to respond to every application; if we do not contact you within 4 weeks of the closing date, please be advised that you not have been shortlisted on this occasion.
You can contact us on 01305 254655 to find out whether you have been shortlisted or if you would like feedback.