Site Supervisor

apartmentCity & Essex placeLondon calendar_month 

About Us:

Join our dynamic team at City & Essex, where we pride ourselves on delivering exceptional cleaning services to prestigious clients. This is an amazing opportunity to be part of a company that values professionalism, teamwork, and career development.

Role Overview:

We are seeking a Site Supervisor to oversee cleaning operations at one of our prestigious customer sites. In this role, you will support our Area Manager in supervising on-site cleaning operatives, managing administrative tasks, and ensuring strong client relationships.

Fluency in both English and Spanish is essential, as you will interact with a diverse range of clients and team members.

Key Responsibilities:

  • Support the Area Manager in fulfilling client requirements and promoting a collaborative approach.
  • Oversee cleaning services at your assigned site, ensuring high standards of service delivery.
  • Act as a key contact for cleaning operatives, motivating the team and maintaining morale.
  • Conduct regular inspections and spot checks to ensure cleaning standards are upheld.
  • Prepare monthly reports detailing work completed, issues encountered, and resolutions.
  • Ensure all cleaning staff are trained and equipped to perform their duties to the highest standard.
  • Manage administrative tasks, including timesheet processing and stock ordering.
  • Assist with onboarding new employees and coordinate with payroll as needed.
  • Be available to perform cleaning duties as required to ensure service continuity.
  • Respond promptly to any issues or requests, providing feedback to clients and the Area Manager.
  • Ensure compliance with company and client policies at all times.

Requirements:

  • Proficient in verbal and written English and Spanish.
  • Previous experience in a supervisory role within cleaning or facilities management.
  • Strong communication and interpersonal skills.
  • Ability to manage multiple tasks and adapt to changing needs.

Benefits:

  • Wagestream: Access to a financial wellness app allowing early access to earned wages.
  • HR Portal: Resources for physical, mental, and financial wellbeing, including a 24-hour helpline.
  • Training: Access to professional training platforms for professional development.
  • Employee of the Month awards.
  • Company Pension.
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