[ref. a6137002] Sales Administrator/Customer Service Administrator

Hours: Full time. Monday - Friday days regular - full time and permanent

Here at The Recruitment Co we are currently recruiting a Sales Administrator/Customer Service Administrator to work for a company based in Newport.

Successful performance will help meet Budgetary Sales Forecasts, in turn leading to sustained, profitable company growth.

• Capture sales order requirements from existing customers (verbal, email, letter etc).
• Re-confirm details and agree requirements.
• Enter customer orders onto internal system.
• Complete 'finished' orders within the system.
• Liaise and handle customer credit account applications with Accounts.
• Handle all customer queries and enquiries.
• Attend NCR meetings as requested.
• Raise internal documents as necessary (Non-conformance reports, credit notes etc,).
• Update CRM with relevant information (e.g., visit reports / quotes / customer contact).
• Other duties as required.
• Work with, and report to the Head of Group Commercial to achieve budgetary forecasts.
• Price and quote customers accordingly.
• Maximise profitability in terms of market rates and available stocks.
• Maintain existing customer contact frequently.
• Call 'in-active' accounts.
• Call customers who are below estimated forecasts.
• Liaise with commercial colleagues in terms of updates, points of interest, market information.
• Attend stock meetings. Monitor and action any points as necessary.
• Chase in outstanding customer debts for payment. Report any issues accordingly.
• Attend Sales / New Business meeting as requested.

• Previous Admin experience is essential
• Previous experience in the steel sector is desirable
• Previous background if not in steel in Manufacturing or construction is essential

If you are interested then please apply now!