Ward Clerk, ENT/EYE Day Case Unit - 30 hpw

apartmentBradford Teaching Hospitals NHS Foundation Trust placeBradford calendar_month 

Job overview

Closing Date: 01.05.25 (this may change dependent on response)
Shortlisting to take place after closing date: commencing 02.05.25

Interview expected to take place in the week following shortlisting: commencing 05.01.25

This is a key post in the provision of clerical and administrative support to the unit. Answering telephone enquiries, communicating with the ward team, patients and relatives and the ability to work on one’s own initiative are all essential aspects of the role.

The ward clerk is an important and integral part of the team and the post holder must have the ability to manage their workload efficiently and effectively.

Main duties of the job

We are looking for a team player who can work efficiently and has good time management skills.

Ideally candidate would be familiar with the NHS computer systems and be computer literate.

Good communication skills.

Must have GCSE English and Math

Working for our organisation

Our People Charter outlines the behaviors we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

  • We value people
  • We are one team
  • We care

We’re keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Detailed job description and main responsibilities

Welcoming patients, families and visitors to the unit.

Answering the telephone and dealing with day to day enquiries

Preparing paperwork for patients undergoing surgery

Reception based work

Ordering supplies

Appointment making

Assisting Health Care Assistants when the ward is busy with non clinical duties.

Maintaining confidentiality at all times
  • The successful applicants will work as part of a team and be responsible for the provision of a high quality administrative service to the ward.
  • The role is for one post at 30 hours per week over 3 days, however, flexibility maybe required when the other Ward Clerk is on leave.
  • For further information or an informal discussion about this position please contact Ward Sisters Julie Mehrem or Cecille Mendoza on 01274 364870

Person specification

Experience

Essential criteria
  • Experience of using all Microsoft Office
  • Previous experience in a secretarial / administrative role
Desirable criteria
  • Knowledge / experience of EPR

Skills

Essential criteria
  • Literate and numerate

Qualifications

Essential criteria
  • Educated to GCSE standard or equivalent in English and Mathematics
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