Administrator - Scheduling

Job Advert

Are you a proactive and organised individual with a passion for delivering administrative support?

We are looking for a detail-oriented Administrator - Scheduling to join our team and support high quality housing maintenance.

Apply now to make a significant impact in your community!

Responsibilities:

• Provide flexible and efficient administrative support across the Maintenance Directorate to facilitate seamless operations.
• Implement workflows and processes that enhance efficiency, ensuring tasks are completed accurately and on time.
• Act as a key point of contact for administrative coordination between internal departments and external clients.
• Complete a wide range of administrative tasks according to established policies, procedures, and contractual timelines.
• Challenge existing working methods to drive improvements in service efficiency, effectiveness, and quality.
• Utilise technology to streamline information flow, enhancing performance and supporting commercial targets.
• Respond promptly to written and verbal queries, assessing urgency and delivering effective solutions.
• Assist in gathering data and intelligence to support reporting on current and future activities.
• Proactively resolve administrative issues and support continuous improvement initiatives.

Skills & Experience:

• NVQ Level 3 or equivalent in Customer Service or Business Discipline
• Experience of using a computerised Scheduling or planning systems
• Microsoft Office proficiency

Interview Process:

• Candidates will undergo in-person interviews, consisting of competency-based questions and a practical administration exercise.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• Qualification certificate check
• 2x Completed references
• OH Health Questionnaire – Fit For Work
• DBS check (if required for role)

Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.