Recruitment Advisor - NHS

Job overview

Are you an experienced recruitment or HR professional looking to develop your knowledge and skills? Are you good at time management and delivering a high level of customer service?

We are looking for a Recruitment Advisor who's open to new challenges with the ability to build strong relationships with candidates and recruiting managers. Your organisational skills will allow you to meet recruitment KPIs, deadlines and the needs of our candidates and recruiting managers whilst operating in a fast-paced environment.

What's in it for you?

*The role will include high volume recruitment, responsibility and acting as a first point of contact for day to day queries from recruiting managers and candidates. The successful candidate will work as part of a team which provides recruitment services to a range of managers, ensuring the Trust is able to fill its vacancies quickly, fairly and effectively*.

• You must have strong administration and recent NHS recruitment experience with sound knowledge of recruitment processes. You are expected to be highly organised with the ability to manage and prioritise your own workload. The successful candidate should be able to use their initiative and think logically.
• The role will be based at Argo House, London every Monday, Tuesday and Thursday, with Wednesdays and Fridays working from home. You might occasionally be requested to attend the office or recruitment events in addition to set days depending on the demand of the service.

• With the support and guidance of the Recruitment Manager, Recruitment Partners and Recruitment Team Leaders, provide a holistic, high quality and professional first class recruitment service to recruiting managers, employees and candidates.
• To provide a comprehensive Recruitment service for the Trust, ensuring that all legal requirements and HR best practice as outlined in Trust policies, procedures and relevant NHS guidance and legislation are adhered to at all times. Provide expertise and guidance to recruiting managers in specific recruitment activities.
• To ensure a timely and efficient service is provided to all customers, by maintaining good practices and ensuring excellent communication and working relationships.
• To provide an efficient and effective pre-employment process, undertaking all relevant pre-employment checks for appointed candidates, including all relevant correspondence.
• To fully utilise the electronic systems in place for this role as a method of communication and audit.
• To support recruitment training as required.

Working for our organisation

Vaccination

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

• Manage the offer stage for appointed candidates, ensuring best practice is adhered to with regard to deadlines, Trust recruitment and selection process & policy and employment law.
• Check appointment details against Trust policies including Agenda for Change, raising any concerns with the appointing manager and then escalating to Recruitment Team Leader as appropriate.
• Update recruitment systems with all necessary information prior to the conditional offer being issued.
• Preparing and issuing all recruitment paperwork, ensuring the recruitment SLA’s are met.
• Identify the appropriate pre-employment checks for the candidate and commence those checks. Recording all returned information on recruitment systems. Pre-employment checks are currently conducted in line with NHS Employers six employment standards; Identity, Right to work, Registration and qualification, Employment History and References, DBS checks, Occupational Health.
• Conduct pre-employment meetings for all new starters.
• Ensure recruitment and tracking systems are kept updated at all times as a method of communication with colleagues and for the Recruitment Team Leaders & Senior Managers to provide reports & perform audit checks.
• Administer applications for Certificate of Sponsorship and update ESR with details of the CoS.
• Complete the integrated Registration Authority checks for relevant candidates, inputting the mandatory checks on ESR and liaising with the RA team where necessary.
• Record all appropriate information on to the Electronic Staff Record, forwarding to the Trust’s payroll provider relevant papers and preparing an electronic personnel file on EDM.
• Ensure starting salaries are set in accordance with Agenda for Change and Trust policy, advising recruiting managers and escalating cases to the Recruitment Team Leader and Manager where necessary.
• Prepare and issue appointment documentation including appointment forms, employment contract etc.
• Resolve issues arising from offers and/or contracts of employment
• Deal with all recruitment queries appropriately according to the nature of the enquiry.
• To adhere to any reasonable management request act in the absence of the Line Management as and when required.
• Ensure all post to the office is opened on a daily basis.
• Answer telephone calls to the office within Service Level agreement timescales and deal with in an appropriate manner.
• Contribute to monthly KPI reporting as directed by the Recruitment Team Leader and Manager.
• To contribute to the production of data relating to pre-employment activity as requested and appropriate to inform on current recruitment trends by division.
• To sit on interview panels as a panel member or HR observer where requested by the Recruitment Team Leaders and Manager.

Person specification

Education & Qualifications

• Passes in English and Maths GCSE (or equivalent.) or RSA/NVQ III or equivalent of qualification or relevant experience
• • Completed secondary education
• • Evidence of ongoing commitment to continuing professional development

• Certificate in Personnel Practice (CCP)

Experience

• Significant administrative, secretarial and/or customer service experience.
• Substantial recent experience of working in an NHS Recruitment setting
• Experience of co-ordinating a wide range and high volume of activities within a large multi-skilled organisation
• Practical experience and current knowledge of recruitment and selection practices and current legislation
• Experience of engaging and communicating effectively with people at all levels

• Experience of working in an NHS Recruitment setting.

Skills, Knowledge & Abilities

• IT literate with ability to use electronic resourcing solutions and databases
• Good verbal/written communication skills and a clear understanding and awareness of protocol when dealing with individuals at various levels in organisations
• Able to demonstrate good customer care skills, with knowledge of customer requirements and how to meet their needs.
• Ability to maintain confidentiality and represent the professional face of the recruitment function both internally and externally, dealing with any conflict in an appropriate manner.
• Well developed organisational and influencing skills
• Ability to use own initiative, prioritise own workload and work to tight deadlines
• Ability to work within the Recruitment & Selection Policy and process to drive through change and impart knowledge
• A proven track record in developing a role and improving the service offered

• Knowledge/understanding of employment law issues
• Usage and understanding of recruitment systems including Trac, NHS Jobs and ESR

Attitudes and Aptitudes

• • Highly motivated and enthusiastic to learn/develop further
• • Flexible and organised approach to handling a varying workload
• • Ability to work autonomously with minimum supervision, using tact and diplomacy
• • Able to build good working relationships as part of a team
• • To understand the importance of information governance and adhere to Trust policy in relation to this

Other

• • The ability to understand and implement Equal Opportunities /employment legislation within the recruitment and selection function (including DDA), DBS and associated processes and immigration roles.
• • Ability to travel to other sites within the Trust and appointments off site

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Due to the high response levels we receive for some vacancies, we may expire any of them prior to the advertised closing date and advise you to submit your application as soon as possible.

Our Agenda for Change employment contracts are subject to a contractual 13 week probationary period.

If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system.