Digital Account Manager

apartmentAccenture placeBirmingham calendar_month 

Digital Account Manager – Global Account Management

Location: Birmingham or London (hybrid)

Career Level: 9

What we do?

At Accenture, we deliver meaningful customer experiences, which is the new battleground for brands. Marketers today are expected to deliver exceptional customer experiences at the right time, with every interaction – acknowledging the individual.

With accelerating complexity, delivering a cohesive brand experience remains elusive. Our Clients, especially CMO’s, are looking for expert global partners who can create, innovate, activate and scale marketing operations programs that deliver increased impact, powerful customer experiences and marketing-led growth.

Role Overview:

The Account Manager will work within the Global Performance Account Management team leading campaign creation for Digital Marketing which focuses predominantly on Paid Social and Display. The role requires the management of campaigns from briefing to delivery in an efficient way for all Jaguar Land Rover brands.

You will be an accomplished Account Manager who can confidently manage the client relationship and own delivery of fast-paced campaigns with oversight from an Account Director, working closely with Project Management, Creative & Production teams.

Responsibilities:

  • Working closely with the Account Director and Account Lead to interrogate client briefs and develop into strategically informed creative briefs.
  • Guiding the creative process including briefings, reviews and approvals with a keen sense for strong performance / digital creative
  • Managing fast-paced campaigns and providing accountability on progress to stakeholders
  • Owning the client relationship for your projects keeping all stakeholders informed through verbal and written communications including Status Reports/Meetings and Contact Reports
  • Preparing presentations and leading project meetings with clients
  • Engaging with internal Accenture stakeholders across the business and keeping relevant parties informed
  • Contributing to continued process improvement to ensure successful delivery against SLA with the client
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