[ref. b9203101] Administration Clerk - Booking & Scheduling
Job overview
Booking & Scheduling Administration Clerk
Band 2
16 hours per week
Fixed term - 12 months
The post holder will be responsible for providing a high-quality and efficient administrative support service for our Booking & Scheduling team.
Working as part of the Booking & Scheduling Team, the designated person will work in coordination with our booking coordinators ensuring all office practices are maintained.
The post holder will be familiar with a range of clerical tasks and will undertake specific duties relevant to their role.
Experience of working within an NHS office environment would be advantageous, and be able to work as part of a team. Self-motivation, multi-tasking and flexibility are essential.
Main duties of the job
To work as part of the centralised Booking, Scheduling, Secretarial and Administration Team providing an efficient clerical service and support to the team.
We work in a fast moving environment that will require you to have a flexible approach to meet competing demands so if you enjoy being busy and making a positive contribution in the workplace then this role is ideal for you.
Working for our organisation
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children. Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
- Safety
- Care
- Respect
- Communication
- Learning
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+ people & Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Detailed job description and main responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Desirable criteria- Educated to GCSE level or equivalent including Math’s and English Grades A – C/Grade 4 +
Experience
Essential criteria- Working as part of a team
- Experience of working within multi-disciplinary teams
- Experience of working in an acute hospital setting
- experience of dealing with members of the public
- Experience of working within an office environment
Skills and Knowledge
Essential criteria- excellent communication skills (written, verbal & telephone)
- excellent interpersonal skills in order to liaise with clinicians, senior managers, and clerical staff
- able to react to unpredictable issues; re-Prioritising own workload
- excellent keyboard skills for regular use of computer systems/IT Skills
- competent in the use of Microsoft Word and Excel
- competent use of the IPM Patient Administration System or similar
- understanding of medical terminology
- knowledge of Caldicott guidelines and Data Protection
- knowledge of IPM PAS & Ormis (or equivalent)
New colleagues can look forward to a warm welcome here at Tameside & Glossop Integrated Care NHS Foundation Trust.
For our agenda for change staff, we offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute.These terms and conditions are not applicable for Non-Executive positions.
Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies.
At Tameside and Glossop Integrated Care NHS Foundation Trust, we welcome applications from all candidates.
At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.
To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.
Use of Artificial Intelligence (AI) when writing job applications:
When one has decided to use the help of AI in writing job application, please note that it is essential to personalise the information, especially in the supporting statement segment of application. AI-generated content does not fully grasp the context and requirements of the job one applies to thus producing inaccurate and misleading statements.Full reliance on AI to write application can hinder chances of success at early stage of selection process as it cannot solely showcase how one’s knowledge, experience and skills meet job requirements. It is important that to give personal touch to supporting statement and strike the balance to avoid it sounding robotic.
We have added a disclaimer to our application process advising that the use of AI is monitored and if applicants have used it then they are required to declare this.
Ordinarily, we accept online job applications only, however, as a part of reasonable adjustments, to meet different needs and requirements and ensure that applicants are able to give their best throughout the recruitment process, consideration will be given to a paper-based application, if requested.Please enquire with [email protected] or pick up an application template in person from our office.
Further details regarding the post can be obtained by contacting a Recruiting Manager as per contact details below.
How do you hear back from us?
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The Trust is committed to making a difference to the environment. Our "Save Planet Tameside & Glossop" strategy means that we work towards protecting our natural environment and "green" workplace practices at all times.