Medical Secretary
Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.
We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.
We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate.Please talk to us during the interview process to discuss any flexibility that you may require.
We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.Find out more - Why Choose CHFT?
Our Future Plans
The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come.To find out more, please visit https://future.cht.nhs.uk/
Job overview
Medical Secretary ideally with experience of using EPR/Bluespier/KP+, scheduling patients for theatre, booking outpatient appointments, being able to prioritise workload and to be a team player.
The post is based within the ENT Department.
The post holder will provide secretarial support to the department Consultants, designated medical staff and their teams.
The postholder will be responsible for maintaining records both manually and on a computer system and demonstrate the ability to handle sensitive and confidential patient information, ie clinical letters, investigations and results.
The postholder acts as the first point of contact for all the forms of communication for the Consultants and medical team from GP's, patients and relatives, other hospitals.
Main duties of the job
Acting as link between patients, GP's, wards and theatres
Using the electronic patient system (EPR)
Scheduling patients on Bluespier in house system
Validating patient pathways using KP+
Working for our organisation
We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT.
We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services.
We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza.
We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards.Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community.
Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first.
Detailed job description and main responsibilities
The postholder will be responsible for maintaining records both manually and on a computer system and demonstrate the ability to handle sensitive and confidential patient information, ie clinical letters, investigations and results.
The postholder acts as the first point of contact for all the forms of communication for the Consultants and medical team from GP's, patients and relatives, other hospitals.
Person specification
QUALIFICATIONS / TRAINING
Essential criteria- Education to GCSE Maths & English or equivalent A-C
- RSA III (or equivalent typing/word processing)
- Competent audio typing skills
- Willing to undertake further development/training in all aspects of waiting list management
KNOWLEDGE, EXPERIENCE & EXPERTISE
Essential criteria- Significant experience in a busy office
- Medical Terminology
- Knowledge of National & Local guidelines on waiting list key standard targets
- Waiting list management/scheduling experience
- Knowledge of Microsoft packages such as Word, outlook, excel
- Excellent communications skills with the ability to use tact and diplomacy when required.
- Ability to prioritise workload & work under pressure maintaining accuracy and managing deadlines
- Knowledge of EPR, Bluespier, KP+
COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES
Essential criteria- Ability to work on own initiative, and make decisions within written guidelines, sometimes without reference to others
We take pride in the diversity of our workforce that’s why we encourage applications from all. Reasonable adjustments will be made for disabled applicants.
Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers.These references will be requested before you are issued with an unconditional offer of employment letter.
If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.
You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard £26.40 or Basic £26.40) from your salary when you commence in post (including Internal staff).You will also be required to participate in the DBS Update Service and pay the £16 cost per year. This is a condition of your employment.
CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.
If you have any questions please contact [email protected] for assistance.