Medical Receptionist/Administrator - Stafford

Job overview

Looking for something different from traditional general practice?

Would you like to become a member of our Primary Care Services reception and administration team providing innovative care to our patient population as part of an outstanding CQC organisation?

We are looking to appoint a highly motivated and experienced Medical Receptionist/Administrator to work within our typing team. The post will be based at Holmcroft Surgery however will cover the work for all three integrated GP practices within the Trust.

Band 3, £24,071 - £25,674 per annum pro rata, part time 30 hours per week. Fixed term for 9 months.

We are a friendly and well organised team with a forward thinking approach.

Main duties of the job

To work as a typist within Holmcroft Surgery with scope of supporting other practices within the North Staffordshire Combined Healthcare NHS Trust's Primary Care Team

To support the current team in managing both incoming and existing workload

Use of EMIS and Docman

To work within the processes and protocols which allow the organisation to comply with CQC and clinical and information governance requirements.

Working for our organisation

As a Trust, we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.

For 2024/2025, we have launched our “Proud to be Green” engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme”.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

Detailed job description and main responsibilities

Please refer to attached job description.

To work as a medical administrator within Moorcroft and Holmcroft

To support the current team in managing both incoming and existing workload

Use of EMIS and Docman

Coding from letters received from secondary care

To work within the processes and protocols which allow the organisation to comply with CQC and clinical and information governance requirements.

Person specification

Experience of range of administration procedures and software programmes

• Experience of range of administration procedures and software programmes

Organisational skills

• Evidence of organisational skills

Communication skills

• evidence of communication skills

General practice experience or equivalent setting

• General practice experience or equivalent setting

North Staffordshire Combined Healthcare NHS Trust is an equal opportunities employer and values diversity. We offer a variety of flexible working opportunities for both full and part time staff. Job Share applicants will be fully considered and applications are particularly welcomed from current and previous service users

All correspondence at each stage of the process (including any offer packs) will be sent to you via the email address you applied from, please ensure you check your emails regularly.

Please check your junk / spam email folders for any further communication from us (NHS Jobs)

• In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated above in order to prevent the number of applications received being unmanageable. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
• Priority will be given to NHS staff across the region who are at risk of redundancy, where the vacancy is at the same band or one below their current band and candidates meet the essential criteria for this post.
• All employees new to the Trust will be subject to a 6 month probationary period.
• All clinical staff bands 2-4 that are new to the Trust will be required to complete a Care Certificate.

Canvassing of members of the Trust or of any Committee of the Trust directly or indirectly for any appointment under the Trust shall disqualify the candidate for such appointment. The Trust does not pay travel expenses for candidates attending interviews.

ALL POSTS INVOLVING ACCESS TO PERSONS IN RECEIPT OF HEALTH SERVICES WILL BE SUBJECT TO A DISCLOSURE & BARRING SERVICE DISCLOSURE.

Please provide full contact details for all referees, especially their email addresses where possible. Failure to do may result in significant delays in your application. There may also be a requirement to provide additional referee details.