[ref. t00153424] Primary Care Administrator

Job overview

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to NHS Hampshire and Isle of Wight, Hampshire and Isle of Wight Healthcare NHS Foundation Trust, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton Foundation Trust, South Central Ambulance Service or Hampshire Hospitals Foundation Trust.

Please note this organisation does not hold a sponsorship licence, we regret to inform you that we are unable to consider applications from individuals who require sponsorship

The Primary Care team is newly formed following a period of reorganisation and so this is an exciting time to join and hep shape the way NHS Hampshire & Isle of Wight supports and works with our GP practices. This role is one of four Primary Care Administrators working within the team.

Main duties of the job

To assist the Senior Team with day-to-day admin tasks. To work with little supervision, prioritise on a daily basis ensuring the smooth operation of the office area and office systems. The role also requires handling comprehensive and sensitive information/correspondence, document management and arranging complex meetings.

To work as a member of a team of Administrators and Support Officers in a flexible and co-operative way, in particular providing support for the other administrators and the wider director team at times of pressure and absence.

Working for our organisation

We offer excellent employment opportunities to new and existing staff. We aim to be a model employer by embedding best HR practice and to support new ways of working.

We pride ourselves on offering good working conditions, job security, lifelong learning, fair pay and benefits, staff involvement and a balance between work and personal life.

We enjoy a forward thinking and innovative culture and our vision is to have healthy people, living healthy lives in healthy communities. We understand the only way to deliver this is to have the right people with the right skills.

Here is a summary of some of the benefits and services which are on offer to staff:

• 27 days paid minimum holiday and bank holiday entitlement
• NHS pension scheme
• Sick pay policy
• Occupational health services including staff counselling services
• Flexible working and family friendly policies
• Flexible retirement and retirement vouchers
• Health Service Discounts – offers for stores, travel, equipment etc.

Successful candidates will be subject to a six-month probationary period.

Detailed job description and main responsibilities

In addition to the duties outlined in the job description, this role will provide effective and efficient administrative support to the primary care contracts function, including but not limited to:

Maintaining the Primary Care contracts register.

Supporting the contracts team with Local Enhanced Services contracts, National contracts and the Special Allocations Scheme contract.

Support Contract & Quality review meetings for GP Federations.

Support PCN Clinical Director meetings.

Maintain the GP practice master list.

Support the management of the Primary Care generic mailbox

Person specification

Knowledge, Training and Experience

• Educated to GCSE/O level grade C in English or equivalent.
• NVQ 3 in Business Administration/Management or equivalent experience.
• Experience of working in a changing environment.
• Experience of typing and formatting of documents.
• Experience or preparing agendas and taking minutes/notes.
• Experience in complex diary management/ planning and organising complex meetings.

Skills and Attributes

• Ability to work as part of a close-knit team.
• Effective communication skills – verbal and written.
• Have a professional telephone manner.

Planning and Organisational

• Ability to act on own initiative without supervision.
• Ability to organise and prioritise work whilst being flexible and adaptable in order to meet competing priorities.

Information and Communication Technology

• Excellent working knowledge of Microsoft Office package/Microsoft Teams.

Please note the following before applying:

1. We reserve the right to amend the closing date based on the volume of applications received. Vacancies attracting a high volume of applications may therefore close earlier than advertised.
2. In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
3. As a Disability Confident Employer we are working to create a workplace that enables all staff to reach their full potential. As an ICB, we value diversity and are committed to the recruitment and retention of underrepresented minority groups. We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
4. If you are successful and are joining from a non-NHS background, there will be an expectation that you will be engaged from the bottom of the pay band. If you would like to review the Agenda for Change pay scales in more detail and to view other benefits of working in the NHS, please visit the Agenda for Change website for further details.
5. New employees to the ICB will be subject to a probationary period of six months (some exemptions apply, please refer to the ICBs policy for full details).

We encourage and support our staff to be fully vaccinated against Covid-19 as this remains the best way to protect ourselves, our families, our colleagues, and patients from the virus.