Healthcare Support Worker - NHS

apartmentYork and Scarborough Teaching Hospitals NHS Foundation Trust placeYork calendar_month 

Please note that contact with applicants will usually be by email, and so please check all of your mail folders regularly (unfortunately some providers filter our messages into junk mail folders).

Our Values
  • We are KIND
  • We are OPEN
  • We pursue EXCELLENCE

We are looking for applications from people who share our values to help make us a valued and trusted partner within our care system, that delivers safe effective care to our local population.

People for Patients. Our People, our Patients, our Priority

Job overview

Are you looking to start a career within the NHS as a carer? Do you have that drive to make a difference? If so, we want you to work with us in our Medicine care group as a Healthcare Support Worker at York hospital. Whether you have previous experience or have never worked in healthcare before, we will help support you on your journey.

We are seeking dynamic individuals who are passionate about person centred care. Good communication skills are also essential, as is a commitment to patient care and safety, and our Trust Values. We do provide training and an ongoing development programme to support you in your role and advice/guidance is available from our experienced and supportive team.

As health care professionals we have the privilege of looking after those who can’t always look after themselves, for some it’s a short stay as they recover from the acute phase of their illness and for others its providing care when they need it most and giving them dignity at the end of their lives.

As a Healthcare Support Worker, you play a vital role in our patients care, and within the Medicine care group we cover a variety of specialities. These range from acute admission areas to wards such as cardiology, respiratory, gastroenterology and elderly wards which include acute stroke and stroke rehab.

Main duties of the job

As a Healthcare Support Worker at York Hospital, you will be part of a multi-professional team providing high standards of care to our patients. You will maintain and promote patient independence and dignity to ensure each patient receives a positive experience.

Please see the attached document ‘Healthcare Support Worker Key Duties’ to see a full list of key duties.

As a Healthcare Support Worker, you will be expected to work a combination of shifts including nights, weekends and Bank Holidays:

  • Early – 07:00-15:00
  • Late – 12:00 - 20:00
  • Long Day – 07:00 - 20:00
  • Night – 19:30 - 07:30

Please be aware that you must be able to attend a full time induction programme for the first 4 weeks in your new role, this must be within 3 months of your interview date.

PLEASE NOTE WE ARE UNABLE TO PROVIDE SPONSORSHIP FOR THIS ROLE

Please note this vacancy is for our vacancies in medical Wards at our YORK site. If you would like to apply for other departments or locations, please visit our Trust website using the link below:

Vacancies at York and Scarborough Teaching Hospitals NHS Foundation Trust

We encourage you to watch the following video by clicking here

Working for our organisation

Our benefits

We offer a range of benefits to support our staff including:

  • Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
  • 27 days holiday rising to 33 days (depending on NHS Trust service)
  • A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager
  • A variety of different types of paid and unpaid leave covering emergency and planned leave
  • Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
  • NHS Car Lease scheme and Cycle to Work scheme
  • An extensive range of learning and development opportunities
  • Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

If you are successful at the shortlisting stage you will be invited to a Face to Face interview on 30th January 2025.

Please note, if you are under 18 or interested in completing an Apprenticeship we encourage you to please contact us at [email protected]

Due to current Home Office guidelines, we are unable to offer sponsorship for this role.

This role is not eligible for re-imbursement of relocation expenses.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.

If there is anything we can do to make our application process more accessible to you, please contact: [email protected].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Person specification

Experience & Knowledge Required

Essential criteria
  • Demonstrate an understanding of the role of a HCSW
  • Demonstrate awareness of person-centred care and why its important
Desirable criteria
  • Previous care experience

Values, Drivers & Motivators

Essential criteria
  • Demonstrate knowledge and understanding of the Trust values

Please note that some of our substantive vacancies may be available on a smaller number of hours than advertised. If you would be interested in applying on this basis, we would encourage you to contact the appointing manager to enquire further.

DBS Checks

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check if it is required for the role. The cost will be deducted from your salary either in 1 payment or over a six month period once you start employment.

By applying you are agreeing to this undertaking. If you are successful you will be asked to confirm if you wish to pay in one amount or in instalments. The charges are currently £27.38 for a standard check and £55.38 for an enhanced check. The level of check will be determined by the post you are applying for.

Please note that Volunteers and Bank only staff will not be charged.

The Disclosure and Barring Service (DBS) offers a confidential checking service for transgender applicants in accordance with the Gender Recognition Act 2004. This is known as the sensitive applications route, and is available for all levels of DBS check - basic, standard and enhanced.

The sensitive applications route gives transgender applicants the choice not to have any gender or name information disclosed on their DBS certificate that could reveal their previous identity. To contact the sensitive applications team, please telephone 0300 106 1452 or email [email protected].

Use of Artificial Intelligence (AI)

Please note, the selection processes at York & Scarborough Teaching Hospitals are in place to ensure we recruit candidates with the right skills and values. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

You will be required to acknowledge that you are aware of this before submitting your application.

Agile and Flexible Working

We are committed to helping all staff balance their work with other commitments and have recently launched our new Agile and Flexible Working policy to support this, entitling all staff to request flexible working from day one – for all posts.

We encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Employee Assistance Programme (EAP)

All our employees have access to a free, confidential counselling and wellbeing support service. Our EAP is available 24/7, 365 days a year.

Relocation Package

The Trust offers a generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss relocation further, please speak to the recruiting manager at interview.

A bit more about us and the surrounding area

York and Scarborough Teaching Hospitals NHS Foundation Trust is situated in a fantastic part of the country that is home to two national parks, a beautiful coastline, and the city of York - consistently voted one of the best places to live in the UK.

We provide a comprehensive range of acute hospital and specialist healthcare services for approximately 800,000 people living in and around York, North Yorkshire, North East Yorkshire and Ryedale - an area covering 3,400 square miles.

Our annual turnover is approaching £0.5bn. We manage eight hospital sites and have a workforce of around 10,000 staff working across our hospitals and in the community.

Sponsorship

If you require sponsorship to work in the UK, check you are eligible under the UKVI points based system online. Not all jobs we advertise are eligible for sponsorship.

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