Business Support Administrator/telesales

apartmentOQEMA Limited placeDoncaster calendar_month15/11/2024

Business Support /telesales – Doncaster

Oqema are one of the leading chemical distribution companies for commodities and specialities within Europe and we are currently looking for an experienced Business Support/telesales professional to join our team based in Denaby, Doncaster. Working within the chemical sales industry, we are looking for candidates who have high level of attention to detail and accuracy, along with telephone skills.

Previous experience in a telesales role is required.

The role will involve;

Daily telesales activities to generate leads, identify cross-selling opportunities and re-connect with existing customers via email and telephone
Provide outstanding customer service to our customers by email and telephone
Inputting and processing sales orders
Maintain and update sales and customer records
Manage the administrative sales order process dealing with customer PO’s, order input, order confirmations and shipment updates
Manage the customer after-sales process
Monitor market trends (pricing and developments)
Analyse customer order patterns and forecast
Co-ordinate quotes with the supporting sales pack
Work closely with the Business Manager’s to ensure the end-to-end sales process runs smoothly for the customer
Ensure compliance with Company, national and international legislation and statutory law (within reason)

Based on our office, working Monday to Friday, we offer a competitive salary and benefits package. This is a great opportunity for someone has previous experience within telesales role and wants to take on the next level. The position is required to be fulfilled immediately within our friendly team.

All candidates must have the right to work in the UK to be considered for this position.
No recruiters please.

If you think this role is for you, we would love to hear from you!

Job Type: Full-time
Pay: £26,000.00 per year

Additional pay:

Performance bonus

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Schedule:

8 hour shift
Monday to Friday
No weekends

Ability to commute/relocate:

Doncaster DN12: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience daily telesales activities?

Work authorisation:

United Kingdom (required)

Work Location: In person

Reference ID: BS

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