Office Manager & Receptionist

The Company

Our strong brand profile has quickly enhanced our credibility resulting in impressive conversation ratios from enquiries to sales.

We believe great people make a great company and so we are dedicated to fostering an environment where ambition flourishes, ideas are valued, and work-life balance is paramount.

Join our supportive & professional team, who take pride in both their work and each other.

The Role

This is a multifaceted role that will provide essential support to our business operations, ensuring smooth day-to-day activities in a fast-paced environment. The ideal candidate will be a proactive, detail-oriented person who can manage administrative duties, assist with customer service, and help maintain an organised and professional office atmosphere.

As a maturing company enjoying sustained expansion, this role has the opportunity and flexibility to grow.

Role responsibilities

• Greet clients and visitors, providing a professional and welcoming first impression.
• Answer and direct incoming phone calls and emails, addressing inquiries or routing them to appropriate teams.
• Schedule and coordinate appointments and meetings for clients and staff.

• Support day-to-day office operations, including ordering office supplies, maintaining inventory, and ensuring office equipment is functioning properly.
• Coordinate with external vendors and service providers, building strong relationships.
• Handle incoming and outgoing mail and courier services.
• A variety of office based ad-hoc tasks

General Assistance:

• Provide ad-hoc support for various projects and tasks as needed.
• Assist with event planning, company meetings, or other office-related activities.
• Have a hand in designing and developing our new office space by suggesting and implementing ideas, ensuring a vibrant, fun, and productive workplace.

• Minimum of 2 years’ relevant experience.
• Strong software expertise with in-depth experience in Microsoft Office Suite (Word, Excel, Outlook), collaborative tools such as Microsoft Teams, SharePoint, and OneDrive, for team communication, and project collaboration.
• Familiarity with scheduling meetings via Teams, using PowerPoint for presentations, and leveraging Excel for data analysis and reporting is essential.
• Good time-management and planning skills.
• Have a ‘can do’ approach and is tenacious.
• Ability to work under pressure and flexibility to cope with changing priorities.
• A team player who can work on their own initiative
• A confident communicator, both verbal and written
• A diligent approach to work with a keen eye for detail
• Confident to express an opinion and unafraid to challenge.

Benefits

• Monday to Friday, 9 am – 5.30 pm (1-hour lunch break).
• £28,000 - £32,000 (dependent on experience).
• Generous pension scheme.
• Hybrid - home/office working schedule.

• 25 days annual leave, plus bank holidays
• An extra day of holiday for your Birthday
• An extra day to volunteer
• Private Healthcare & Health Cash Plan
• Christmas closing (confirmed annually)
• Regular Company Days and social activities
• Discounted gym membership
• Individual training budget and study support
• Access to our Electric vehicle leasing scheme
• Access to our Cycle to work scheme
• Generous family leave policies
• New office with a vibrant atmosphere located in Central London with a plethora of great food options
• A positive, ambitious, and rewarding culture