Senior Service Manager
Job overview
Join Digestive Diseases team as a Service Manager/Senior Service Manager working in Gastroenterology. The role will involve working across the care group on both the North and South Bank. As the role is within Digestive diseases there may be the opportunity to work in other specialisms to expand knowledge and skill set.
Exciting Career Opportunities at Band 6 or Band 7 Levels
Are you passionate about healthcare and looking to advance your career in Gastroenterology? We have fantastic opportunities available for a dedicated individual to join our team as Service Manager at either level 6 or level 7 in Gastroenterology dependent on experience.
We are seeking:
- Band 6 Service Manager – to develop into a Band 7 role within 12-18 months or
- Experienced Band 7 Senior Service Manager looking to work within Digestive Diseases
Main duties of the job
Band 6 Service Manager
As a Band 6 Service Manager, you will begin your journey with comprehensive training and support, allowing you to develop the skills and expertise necessary to advance to a Band 7 role within 12-18 months. This position is perfect for individuals looking to grow and take on more responsibilities over time.
Experienced Band 7 Senior Service Manager
If you already have substantial experience in healthcare management, we welcome you to apply for the Band 7 Senior Service Manager position. You will bring your extensive knowledge and leadership abilities to our Gastroenterology department, driving excellence and innovation in patient care.
Working for our organisation
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Detailed job description and main responsibilities
Key Responsibilities- Overseeing the day-to-day operations of the Gastroenterology department
- Ensuring the highest standards of patient care and service delivery
- Managing and supporting a team of healthcare professionals
- Collaborating with other departments to improve clinical pathways
- Implementing policies and procedures to enhance efficiency and quality
- Monitoring performance, budgets, and resources effectively
- Strong leadership and management abilities
- Excellent communication and interpersonal skills
- A commitment to continuous professional development
- Proven track record in healthcare management (for Band 7 applicants)
- Ability to work collaboratively with a multidisciplinary team
- Knowledge of Gastroenterology services and practices is preferred
- Career development opportunities and support for progression
- A dynamic and supportive working environment
- Opportunities to make a real impact on patient care
For more detailed information, please read the job description linked below.
As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.
Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.
We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.
Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.
We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities.As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.
We strongly value the different perspectives and ideas a diverse workforce brings to deliver better outcomes for our patients. We welcome applications irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
To learn more about The Humber Health Partnership and discover the unique benefits on offer to employees, view our latest videos, plus more, please visit our recruitment website at https://join.humberhealthpartnership.nhs.uk/
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.
Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.
Person specification
Education and Qualification
Essential criteria- Experience of working in the NHS of at least 3 years
- Knowledge of RTT and access policy
- Able to prioritise conflicting deadlines
- Evidence of continued professional development
- Excellent interpersonal skills
- Experience of operational manager within NHS organisation
- Able to identify areas of service delivery improvement
Operational experience and Abilities
Essential criteria- Experience of staff involvement/participation
- Knowledge of NHS Legislation polices and protocols
- Change management experience