Bank Administration/Reception | Maidstone and Tunbridge Wells NHS Trust
The skill base we are looking for is very varied depending on the role you are filing but having a good level of customer service and strong communication skills is key within all of the roles as many of the bank positions will require you to interact with patients and/or relatives.
Experience in front of house positions, audio typing, secretarial and admin duties are essential and duties involving being highly accurate in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data is also an important part of most roles.
Due to the nature of the documents you will be provided access to an understanding of GDPR is an advantage but not essential as training would be provided. Previous experience in a healthcare setting would also be an advantage. Experience in using Microsoft Office, particularly Word and Excel is essential, as is ability to use email.
Candidates must be willing to learn new IT systems as required and have good typing skills.
Please ensure that if you have been unsuccessful for this role that you don't apply straight away, please wait 6 months before you reapply. Thank you.
Please also note that this role does not cover weekends or evenings, please do not apply for this vacancy if that is your availability.
We are a Trust that is committed to being a great place to work and we have recently won a silver award from Kent and Medway Healthy Workplace Programme and we have also been awarded ‘Practice Status’ for the Improving Working Lives standard, this means that all staff are entitled to work in an organisation that is investing in more flexible, supportive and family friendly working arrangements to improve diversity and develop staff skills.As a MTW staff member you will also have access to a range of benefits and discount schemes (NHS Staff Discounts; Blue Light Scheme; Gym Memberships).
Our bank work opportunities are ideal for so many office professionals that are just looking for that extra flexibility; you could be tired of a long commute to work, a parent returning to the workplace or a person that is looking to retire from a full time work but still wants to work some hours.
Please note this work is bank only on an ‘as and when required’ basis so the work is not guaranteed.
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at standard level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients.We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
This advert closes on Wednesday 2 Oct 2024