Business Change Lead - Yorkshire Water - Michael Page
About Our Client
Everyone has an idea of what a water company does. In Yorkshire, Yorkshire Water make sure that over 5.4 million people living in the region and the millions of people who visit the region each year can rely on their services and have clean and safe drinking water on tap and that their wastewater is taken away.But it's so much more than this...
They look after communities, protect the environment; and plan to look after Yorkshire's water- today, tomorrow 24/7, 365 days a year. They provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry.
The Business Change team at Yorkshire Water are playing a key role in how they modernise the organisation to better help them meet the changing expectations of customers and regulators.
The sheer scope and scale of Business Change make this the most exciting time ever to join Yorkshire Water as a Business Change Lead.
Job Description- Work with key stakeholders and the business to complete detailed business impact assessments, and support Senior Business Change Managers and Programme Managers in the development of business change plans, acting as a bridge between programme management, business operations and IT.
- Lead impact assessments, business change planning and business readiness activity for programme / project deliveries into your assigned business areas.
- Help define activities that will successfully lead colleagues through the ADKAR change journey
- Lead small change / improvement projects to improve ways of working for customers, colleagues and the business and help improve overall change maturity in the organisation.
- Own and deliver communications and engagement strategies and plans to ensure change stories are engaging and effective.
- Maintain excellent working relationships with your key stakeholders and ensure you are knowledgeable in the areas of focus assigned to you.
- Manage stakeholders and communications at all levels.
- Work with IT to implement system changes / new systems to support required changes.
The Successful Applicant
A successful Business Change Lead should have:
- Proven experience in managing change initiatives in large organisations.
- Strong experience in complex environments with high levels of ambiguity.
- Has successfully implemented business change, especially embedding and driving culture and behaviours.
- Strong problem-solving capabilities and strategic thinking.
- Excellent communication skills and the ability to liaise with stakeholders at all levels, influencing outcomes.
- Be the support to and conduit between Business Change, Programme Managers, IT and Business; Ability to communicate with technical and non-technical audiences and communicate complex technical information effectively and accessibly.
- Someone with a real drive and experience to learn and assimilate information very quickly, pivoting into Change effectively and swiftly.
- Someone who is masterful in their profession - True Change Management.
- Qualifications in / familiarity / experience with PROSCI / ADKAR.
- An estimated salary range of £46,467 - £58,084 per year.
- Generous bonus scheme.
- Excellent pension scheme
- Life assurance
- 33 days leave incl bank holidays.
- Health cash plan scheme, critical illness insurance, dental insurance.
- Hybrid working - 3 days minimum per week office-based.
Plus the chance to be involved with and drive through one of the most diverse, all-encompassing, challenging and truly exciting periods of Change & Transformation the water industry has ever seen - You will be making a difference in millions of people's lives, and be instrumental in positive environmental impact.