Sales Account Manager

• Annual Salary: £40,000
• Location: Swindon, UK
• Job Type: Full-time

Join a leading company in the gourmet food industry, celebrated for its innovative and eco-friendly packaging solutions. We are seeking a Sales Account Manager to manage customer accounts, ensure customer satisfaction, and drive new sales initiatives.

Day-to-day of the role:

• Oversee and expand sales across independent customers, distributors, and major retailers.
• Manage goods out processes to ensure continuity and excellent customer service, including monitoring stock levels and coordinating with fulfilment providers, couriers, and handling returns.
• Motivate and drive new business through sales operatives and order processing staff.
• Upsell to current customers and ensure new product developments are added and maintained across systems such as Unleashed, brochures, and the website.
• Produce and present monthly sales reports for the department to the commercial director.
• Collaborate with accounts to ensure timely payments from customers.
• Arrange internal stock transfers with hauliers and goods out teams.
• Handle occasional customer complaints, always prioritising the company’s profitability and reputation.

Required Skills & Qualifications:

• Proven customer satisfaction, account management, and customer service skills.
• Strong ability to build and maintain customer relationships.
• Experience in sales or account management, preferably within the food industry.
• Knowledge of sales systems and software, with a preference for experience in Unleashed or similar platforms.

Benefits:

• Competitive salary package.
• Opportunities for professional growth in a thriving and supportive environment.
• Be part of a company that values sustainability and innovation.

To apply for the Sales Account Manager position, candidates are encouraged to submit their CV and a cover letter detailing their relevant experience and interest in joining this innovative company.