Customer Service Assistant (Temp)
Michael Page Selkirk
About Our Client
A leader in their field
Job Description- Providing excellent customer service to clients in person, over the phone, and via email
- Handling customer inquiries and resolving issues promptly
- Supporting the customer service team in achieving their goals
- Processing customer information accurately on the database
- Ensuring a high level of confidentiality when dealing with client information
- Assisting in the development and implementation of customer service policies
- Working cooperatively with the team to improve the customer experience
- Undertaking administrative tasks as required
The Successful Applicant
A successful 'Customer Service Assistant' should have:
- An educational background in a relevant field
- Strong communication skills, both verbal and written
- Experience in a customer service role, preferably within a not-for-profit environment
- A customer-focused approach and a commitment to providing excellent service
- Proficiency in using a range of computer applications, including databases
- A team-oriented mindset and a positive attitude
- A competitive hourly wage of approximately £12 - £14 per hour roughly
Page PersonnelGalashiels, 5 mi from Selkirk
team in achieving their goals
• Processing customer information accurately on the database
• Ensuring a high level of confidentiality when dealing with client information
• Assisting in the development and implementation of customer service policies...
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