Administrative Assistant, Kirkton Service Centre, 489.40 - WEL08906

Job Advert

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

Building Services are looking to recruit an Admin Resource and Scheduling Assistant. Working as part of a busy team, where resource and scheduling tasks are rotated, the post holder will be required to carry out a variety of tasks principally around data entry, reconciliation, order processing, customer liaison and general office tasks, including

Providing a help/support desk function to customers which includes taking calls, entering information into and interrogating systems, arranging appointments and investigating and responding to enquiries and complaints.

Communicate with internal and external customers by phone, email, letter to provide regular updates on the progress of their work ensuring that relevant CRM’s are monitored and updated to reflect these interactions.

There are many benefits that will be available to you within this post:

• Opportunity for hybrid working.
• Generous annual leave entitlement.
• You will be eligible to participate in our Local Authority pension scheme.
• You will receive ongoing training to help enhance and develop your existing skills enabling you to maximize your full potential.
• Access to our employee assistance programme providing a free information service.
• Access to our employee benefit platform providing a large range of discounts across UK retailers.

Interviews will be selected and appointed by the Recruiting Manager.