Health Care Support Worker
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services.Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future.We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today.
We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
- We are kind and caring
- We are respectful
- We have trust and integrity
- We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions.Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera.
Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job overview
We currently have Healthcare Support Worker positions on our wards at the University Hospital of Wales, including critical care, haematology, medical wards, surgical wards and the major trauma centre.
As a Healthcare Support Worker in our areas you will play a crucial part in our nursing teams, we are committed to providing the skills and training that you need to help you in delivering high quality care to our patients. You will be able to work collaboratively alongside the Multi Disciplinary Team.
You should have good communication and interpersonal skills along with an ability to work flexibly to meet the needs of the service.
As well as a dynamic, friendly working environment we offer a full induction programme and personal development plan to guide your development within your new role. We have an educational pathway to support ongoing educational development to enable all staff to maximise their potential in providing safe and effective care while supporting staff in academic learning.We have specialist staff working in a wide range of advanced roles who are keen to share their knowledge and skills with those who want to follow in their footsteps. This is supported by very proactive educational teams throughout the UHB.
To work in our team, you’ll need to demonstrate the core values as set out by Cardiff and Vale University Health Board;Kind and caring; Respectful; Trust and integrity; Personal responsibility.
Part time hours are 24 per week, full time 36 or 37.5
Main duties of the job
The successful applicants will be involved in direct and indirect care of our patients in line with agreed protocols. Some of the duties may include:
- Assisting with daily living activities such as eating, showering and using the toilet.
- Taking the patient’s observations such as blood pressure and temperature.
- Talking to patients and reassuring them.
- Assisting registered nurses and other staff when needed.
- Ensuring a high standard of infection control procedures, in accordance with our policies.
- Maintaining ward stocks, keeping storerooms organised, keeping clinical areas and equipment clean and tidy, and any other duties as delegated by nursing staff.
The post holder will communicate on a regular basis with the patient, their relatives and the multidisciplinary team involved in the provision of care in a caring, compassionate and professional manner, always maintaining patient confidentiality and following information governance policies and procedures.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer.Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria- Good standard of education, including GCSE English and Maths Grade A-C or equivalent
- NVQ Level 2 in Health and Social Care (or equivalent)
Experience
Essential criteria- Experience in caring for people
- Previous experience in hospital or health care environment
- Clerical experience
Skills
Essential criteria- Numerate. Good standard of written and spoken English essential
- Good interpersonal and people skills
- Able to return information and carry out instructions accurately
- Able to maintain confidentiality
- Know how to/be able to deal with people in challenging circumstances
Personal Qualities
Essential criteria- Able to communicate with people at all levels Adaptable, friendly, polite, courteous and caring personality
- Able to work in a team and demanding/ pressurised environment
- Demonstrates professionally motivated attitude
Other
Essential criteria- Flexible attitude to work
- To work in any area of the UHB as required
- Ability to travel within geographical area.
Other
Essential criteria- Other
MANAGING YOUR APPLICATION:
We are committed to promoting inclusion, where all staff have a sense of belonging. We welcome applications from everyone and recognise the need for our workforce to represent the diversity of the population we serve. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect and where diversity is celebrated.We aim to create a working environment where every individual can fulfil their potential no matter their disability, sex, gender identity, race, sexual orientation, age, religion or belief, pregnancy and maternity or marriage and civil partnership status.
We are keen to break down barriers in the UHB, and encourage applications from under-represented groups.
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
The UHB reserves the right to close this vacancy after 24 hours if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.