IT Infrastructure Support Engineer

This partnership reflects Holt Executives dedication to connecting forward-thinking companies with outstanding candidates who drive innovation and success. Be Part of the Future of Global Connectivity

We are seeking a talented and motivated IT Infrastructure Engineer to join a dynamic team working on cutting-edge connectivity solutions. This is a fantastic opportunity to be part of a forward-thinking organization, contributing to the development and maintenance of advanced systems that enable seamless communication across industries worldwide.

About the Role: The role involves providing hands-on technical support and management of both internal and customer IT infrastructure, ensuring 24/7 service delivery, and acting as an expert on corporate systems and servers, while supporting internal users and remote sites globally Key Responsibilities:

• Build, maintain, and support physical/virtual environments, network storage, and backup/recovery systems to ensure high service availability.
• Manage and support corporate IT infrastructure for HQ, remote offices, and customers, ensuring seamless operation and integration.
• Ensure server builds and network configurations align with IT security policies and accreditation standards.
• Maintain software compliance for server operating systems, applications, and client licenses, including regular audits.
• Monitor server and service performance to ensure efficient operation.
• Manage email infrastructure, including Exchange, cloud continuity services, SPAM filtering, and mobile device management MDM.
• Adhere to departmental change control processes and contribute to CCB meetings.
• Build and maintain IT hosting infrastructure, including storage, virtual environments, email, and backups.
• Build and maintain IT security infrastructure, including antivirus, update/patch management, and web filtering.
• Build and maintain telephony equipment and servers, and install telephones on desks.

Requirements:

• HND/Degree in Computer Science or related discipline, or at least 10 years experience in a demanding environment with a 100+ user network, including remote sites.
• Extensive experience with virtual environments VMware.
• In-depth experience with email services, including Microsoft Exchange, Spam Filtering, cloud messaging, and continuity services.
• Strong knowledge of Windows OS administration, Active Directory management, Group Policies, user/group management, and PowerShell.
• Extensive experience maintaining server hardware and storage systems NAS, SAN.
• Strong understanding of IT security anti-virus, hard drive encryption, client hardening, authentication.
• Experience in High Availability environments, including clustering and disaster recovery.
• Solid technical knowledge of IP network fundamentals.
• Ability to achieve Direct Vetted Status DV.

Desirable Skills:

• Linux knowledge an advantage
• Experience of Blackberry UEM server or Mobile Device Management MDM.
• Experience of administering and supporting IP phone systems.
• In-depth experience of SNMP monitoring tools. Author: Nigel Quinn Document: IT Infrastructure Support Engineer Page: 4 of 4 Version 1.0 Date of Issue:
• A sound technical knowledge of any of the following: Endpoint Central, McAfee/Trellix Security, WebMarshal, Veeam, Microsoft SQL Server.
• Relevant Microsoft qualifications are a strong bonu.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional development and certifications.
• A collaborative and innovative work environment.
• The chance to work on impactful projects in a fast-evolving industry.

If youre passionate about technology and eager to play a critical role in delivering innovative connectivity solutions, wed love to hear from you. Apply now to join a team dedicated to shaping the future of global communication. We are also a Disability Confident employer.