Special Investigator

placeLondon calendar_month 

Special Investigator

Application Deadline: 11 March 2025
Department: Claims Management
Employment Type: Permanent - Full Time

Location: Home United Kingdom

Description

New Opportunity Interesting and varied role

Manage diverse investigation cases covering Domestic and Commercial Property, Motor, Casualty, and Niche Products. Partner with clients to conduct thorough enquiries, report outcomes, and provide evidence-based policy action recommendations. Handle settlement negotiations for valid claims and liaise with police for fraud prosecutions.

What will your day look like:

Undertake a range of investigations in an ethical & professional manner, employing best practice & key investigative competencies, which comprise:

Technical Knowledge
Investigative Planning & Preparation
Interviewing & Statement Taking
Evidence Identification, Gathering, Analysis & Presentation

Reporting & Correspondence Proficiency

Conduct professional investigations using best practices.
Validate claims within DSI's structured process.
Support development of DSI staff.
Maintain contacts with external investigative bodies.
Ensure accurate time recording and adherence to fee rates.
Achieve Key Performance Indicators (KPIs).

Promote DSI's profile within the company and marketplace.

Knowledge and Abilities:

Investigative experience and counter-fraud qualification preferred.
Insurance industry knowledge advantageous.
Strong communication skills and team player.
Self-motivated with effective time management skills.
Proficient in Excel and Word.
Knowledge of civil and statutory law.
Ability to handle sensitive material and commit to professional study.
High ethical standards and neutral judgment.

Clean driving license.

Benefits
Career & Purpose
  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities
Environmental & Social
  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme
Financial Health
  • Pension, 5% employee and 5% employer contribution
  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working; hybrid, work from home or join a collaborative office space
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
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