Customer Service Administrator
Customer Service Admin
Location: Chelmsford (must drive due to location)Salary: £25 - £27k
Position:- Monday 8
- 5:30pm Tuesday
- Friday 8:30
- 5:30pm (1 hour lunch)
Note: You MUST be able to drive due to office location!
Adecco Chelmsford are excited to be working alongside a growing client based close to Chelmsford. We are looking to recruit an experienced customer services executive to join their small and friendly team!
Looking for someone with a high standard of written and spoken English, you'll be outstanding on the phone and able to quickly get to grips with the products and business.
Previous experience working in a Customer Service environment is essential. You will need to have good attention to detail, be organised, computer literate and able to work effectively as part of a team.
This role will suit a calm and patient individual who has a positive and enthusiastic approach to their work, who thrives off working in a busy environment.
Job Responsibilities
� Ensure a high level of customer service by telephone, live chat, and email.
� Advising customers on a range of products.- Processing orders over the phone.
- Resolving delivery issues and tactfully dealing with occasional complaints.
- General administrative tasks.
- Continually develop and increase product knowledge.
- Able to work on own initiative and as part of a team.
- Experience in complaint handling.
- Confident.
- Positive, can-do attitude.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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