[ref. i34741818] Patient Access Coordinator | Guy's and St Thomas' NHS Foundation Trust - London
Delivering high quality customer care to those in the Assisted Conception Unit. Covering reception desks, answering emails, prepping clinics, and other office duties, this role is part of our Customer Care Team.
The role will involve providing administration support to the clinical team, you will be working in one of the areas within the Women's Services Directorate. Duties will include reception cover, customer services, booking appointments, maintaining databases and general administrative support to the department.
Dealing with patient enquires in person or via telephone., ensure all requests are dealt with in a timely manner.
Evelina London is part of Guy's and St Thomas' NHS Foundation Trustand we are responsible for providing services for women and children. With over 3,000 dedicated staff, and led by an Executive Team and Board, we have significant devolved autonomy to focus operationally and strategically upon the needs of our patients.We also benefit from being part of a large and successful NHS foundation trust, whose values we share. We have an ambitious strategic development programme, with backing from Guy’s and St Thomas’.
Every year, the number of children and young people Evelina London cares for, in hospital and in the community, continues to grow. We provide comprehensive health services from pre-conception, before birth, throughout childhood and into adult life.Evelina London is here for children, young people and women from London to South East England, and provides specialist care for families around the UK and across the world.
As the only NHS Trust in London with women’s and specialist children’s services on one site we have unique opportunities to provide excellent, high-quality, integrated care for mothers, babies and children. We operate through four clinical directorates: Neonatology and Medical Specialties, Surgical Services, Theatres and Paediatric Intensive Care, Children’s Community Services and Women’s Services.
Please see further details in the attached job description. Monday to Friday on a rota basis covering 8am - 6pm. Please also note, there is a 1 in 5 weekend requirement (hours during weekend shift are 08:00 - 16:00)
This advert closes on Wednesday 25 Sep 2024