Soft Services Supervisor
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Job overview
Leeds & York Partnership NHS Trust are seeking to recruit a Soft Services Supervisor, on a full time time basis, to join our Facilities team in York . Facilities are a progressive and forward thinking department looking for a self-motivated Soft Services Supervisor.
Main duties of the job
The role will work closely with Soft FM Team Leader to provide a cleaning and catering service, and implement best practise across the Soft FM department.The role is to have direct responsibility for the supervision of the domestic and catering teams in York. The postholder will be responsible for the completion of staff rotas to ensure there is always sufficient cover to deliver the standards set in the NHS National Standards of Healthcare Cleanliness 2025.
Working for our organisation
The Leeds and York Partnership NHS Foundation Trust (LYPFT) is the main provider of Mental Health and Learning Disability services in Leeds. We also provide specialist inpatient services in York and some highly specialised services across the country.As a teaching trust with strong links to local universities, we are a centre of excellence for teaching, research and development.
There are many benefits of working for LYPFT including fantastic employee wellbeing support, 27 - 33 days annual leave, flexible working and remote working arrangements, the NHS Pension Scheme, coaching, support and opportunities for career development and training and education support alongside a range of exclusive discounts and payment schemes including for cars, extra leave days and more NHS Discount Offers.
We also have an incredible bank department, offering variety of roles in nursing, allied health professions, healthcare support worker and administration clerical. Permanent employees are automatically added to bank.Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.
Detailed job description and main responsibilities
The post holder is responsible for establishing and maintaining effective communication with ward managers and administrators on all aspects of the domestic/catering service provision.- To communicate with all domestic/catering assistants regarding the above provision.
- To communicate daily with the Soft FM Team Leader on all aspects appertaining to service provision
- To ensure the cleanliness of the areas to which the person has been allocated is maintained to required standards by visiting all areas making a weekly thorough inspection with the aid of quality control sheets
- To ensure work is carried out according to the work schedules and make
- To ensure adequate cover to meet the allocated hours and priority of cleaning for wards/offices
To receive, check for repair and issue domestic/catering staff uniforms.
Person specification
Experience
Essential criteria- • Domestic/catering work within a hospital or similar environment.
- • Basic Supervisory experience of staff, i.e. training, basic sickness information for service provision.
Knowledge
Essential criteria- • Knowledge of a range of procedures including correct cleaning methods and maintaining equipment
Skills
Essential criteria- • Self-confidence, a pleasant manner, and good communication skills are essential.
- • A full driving licence
- • Empathy with all client groups to which services are provided.
Transport
Essential criteria- • Access to suitable means of transport to enable travel between multiple sites in a timely or work efficient manner
Qualifications
Essential criteria- • Basic level 1 food hygiene certificate and working knowledge of food regeneration
- • NVQ level 3 or equivalent experience in a relevant field
Where candidates are successful at interview, flexible working arrangement requests will be taken into consideration and may be accommodated where the needs of the service allow.
Fixed Term Contracts for existing NHS Employees – temporary contracts for employees of LYPFT, or colleagues joining from another NHS Trust, will be offered on a secondment basis wherever possible. In the event this is not possible, an FTC would be issued and this would require a break in service of two weeks.
The purpose of a temporary is role could be for maternity cover, temporary funding or some other reason. At the end of which the need for the temporary work will cease. Temporary roles can stop, be extended and/or made permanent at any point during the period of work.Should the role become permanent then the post-holder will be informed of the process to be followed to convert the position to a permanent one.
Please note that from 1st July 2018, all new employees are required to subscribe to the DBS Update Service, DBS checks for volunteers remain free of charge.
Patient Safety is a priority at LYPFT with a focus on system-based improvement and creating opportunities for learning. We will ensure compassionate engagement with all those involved in an incident and all incidents are met with a proportionate response.LYPFT is committed to upholding its’ statutory responsibilities in relation to safeguarding adults and children. Please refer to job description for further information.
LYPFT is a member of the Disability Confident scheme and is committed to providing a fully inclusive and accessible recruitment process.
As part of the Trust's commitment to its Gold Standard Armed Forces Covenant status, members of the Armed Forces Community are entitled to a guaranteed interview subject to meeting the role criteria.
We welcome applicants with lived experience of providing unpaid care and/or support to a family member or friend with a disability, health condition, frailty, mental health problem, addiction or other health needs.
Please note that the Trust reserves the right to close the vacancy before the closing date if enough applications are received. It is in the candidate’s best interest to apply as soon as possible. In submitting an application form, you authorise Leeds and York Partnership NHS Foundation Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed to the post.
In applying for a role please ensure that you only declare qualifications that are relevant to the role itself. We reserve the right to check all declared qualifications on an application form, whether they are directly relevant to the role or not.
If you have not received any communication from us within four weeks you are asked to assume that your application has been unsuccessful. If you should have any queries regarding progress with your application form please contact us.
Please note: The Trust does not offer reimbursement of interview expenses.