Medical Secretary - Chelmsford
Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend.
We are a well-led, high-performing and innovative organisation determined to provide the best health care services for our local population and working in the best interests of the people we serve.
Job overview
An exciting opportunity has arisen for a Band 4 Medical Secretary to join the Respiratory team, working 5 days a week undertaking the core hours of 8am - 4pm.
If successful you will use your skills and expertise to provide efficient and effective medical secretarial support to a team of consultants and associated medical staff. Having a positive, enthusiastic and "can do" attitude with a strong work ethic is important.You must have excellent communication skills and be comfortable in dealing with patients telephone calls and queries. You will require competency in all Microsoft Office 365 packages. The ability to demonstrate your initiative and work as part of a dedicated team is an important part of this job.
Main duties of the job
To provide efficient and effective medical secretarial support to Consultants and medical staff.
If successful, you will be expected to act on their own initiative and provide cross cover/support for other secretaries as necessary to facilitate effective service function.
The medical secretary faces a challenging range of tasks including proof reading clinic /result letters, sending external referrals, receiving and processing new referrals, supporting with administration support for local MDT meetings and audits, responding to departmental emails and voicemails, dealing with departmental complaints, managing consultant diaries.
Working for our organisation
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
Your main responsibilities will be to provide comprehensive secretarial and administrative support to the Consultant and their team and support with the demands of the service as required.
Previous medical secretarial experience in a mental health or other NHS setting and clinical systems knowledge is desirable. Audio typing skills and experience in a similar role would be highly beneficial.
Person specification
Qualifications
Essential criteria- Good level of education i.e. GCSE or equivalent in Maths and English
- Good level of literacy demonstrated through minimal mistakes throughout application
Experience
Essential criteria- Previously worked as a secretary or administrator in a busy environment
- Previous NHS experience
- Experience using NHS computer systems demonstrated in work history
Knowledge
Desirable criteria- Supporting information demonstrated knowledge of medical terminology
Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.