Cleaning Supervisor

PAY RATE: £15.00 PER HOUR

Main Duties & Responsibilities:

• Supervise a team of 6 cleaners, ensuring all tasks are completed to a high standard within the allocated time frame.
• Organize cover for absenteeism and ensure that all staffing requirements are met on-site, especially during peak periods or events.
• Coordinate staff holidays in accordance with company policy, submitting holiday requests via the staff portal in a timely manner.
• Place orders for cleaning supplies and equipment within the allocated budget, ensuring all site needs are met.
• Provide staff training on Health & Safety policies and procedures, ensuring the site file is up to date and compliant.
• Conduct weekly site audits to ensure that all tasks and cleanliness standards are being maintained.
• Review staff time and attendance, submitting weekly reports to ensure accurate payroll processing within the budget.
• Liaise directly with the client to ensure satisfaction with cleaning services and address any concerns promptly.
• Attend the company's mandatory training courses, both online and through ABM University, to stay up to date with company procedures and compliance.
• Submit any extra charges to the client via the line manager and ensure appropriate follow-up.
• Submit weekly staff hours to the line manager without fail.
• Use Word and Excel proficiently to create and manage tables, reports, and other necessary documents.
• Regularly check and respond to emails to ensure smooth communication and timely resolutions.
• Ensure a professional and polished appearance and conduct, as this is a high-profile client site.
• Handle investigative meetings as necessary, documenting minutes and taking appropriate actions when required.
• As part of the shift, the supervisor will also be responsible for cleaning an assigned area, ensuring the same high standards are maintained as the team.

Person Specification:

• Excellent attention to detail with strong leadership skills and the ability to manage and motivate a team.
• Ability to work independently, demonstrate initiative, and effectively prioritize tasks.
• Reliable, flexible, and adaptable, with a proactive approach to solving problems.
• Strong communication skills and the ability to maintain professionalism with colleagues, clients, and visitors.
• Well-versed in Health & Safety standards and procedures with a commitment to maintaining a safe working environment.
• Proficient in Microsoft Word and Excel, with the ability to manage data and reports efficiently.
• Ability to manage time effectively, ensuring all administrative and operational tasks are completed accurately and on time.
• Experience working in a supervisory or management role, preferably in a cleaning or facilities management environment.
• Ability to deal with staff issues and conduct meetings in a fair and professional manner.
• Willingness to clean an assigned area as part of the shift in addition to supervisory duties.

Essential:

• Provide a 5-year checkable reference history.
• Previous supervisory or management experience is preferred.
• Knowledge of Word and Excel to an intermediate or advanced level.
• Strong organizational skills, particularly with managing time, attendance, and holiday

schedules

Benefits

We’re proud to offer a great range of benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life Event Counseling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access Perks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health, money and work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our careers page

ABOUT US

In the UK we’re proud to service icon sites across the country with more than 10,000 team members. For more information, visit www.abm.co.uk.

We are proud members of the Armed Forces Covenant Employer Recognition Scheme.