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• The post holder will be professional at all times when dealing with clients and proactively represent SPS on site promoting excellent customer service.
• Receiving, sorting and distributing incoming and outgoing mail.
• Use of franking machines.
• Facilities help desk duties.
• Assisting with setting up of meeting rooms.
• Dealing with enquiries from the client, both face to face and on the telephone.
• Filing and retrieving documents, within an established filing system.
• Booking and receipt of courier items.
• Processing of archive files and tracking signature movements using the onsite computer systems.
• Any other duties as required by the Supervisor.

Skills/Competencies:

• Processing of archive files and tracking signature movements using the onsite computer systems.
• Ability to communicate effectively in a variety of written and verbal formats with a wide range of people.
• Working accurately, under pressure, to tight deadlines with the ability to remain calm.
• Basic IT skills –Word Processing, Spreadsheets, Databases, Email and Web.
• Previous experience in Mailroom Operations.
• Excellent Customer Service and complaint handling.
• Works well within a team.

Desirable:

• Knowledge of UK & International mail arrangements.

N.B. All roles will be expected to undertake manual handling duties within their physical capabilities. It is therefore, essential that if you have a disability which will limit your ability to undertake this type of work, you alert us at interview to this.

Our policy extends all phases of the employment process, including recruitment, selection, transfer, training, restructuring, promotion and compensation.

Benefits:

• Company pension
• Cycle to work scheme

Schedule:

• Monday to Friday

Application question(s):

• Do you have mailroom, facilities or corporate office experience?

Work authorisation:

• United Kingdom (required)

Reference ID: SPS3365