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Job description

An amazing opportunity has opened up to join the management team in NQ64 Bristol! We're a close-knit management team looking for a duty manager to come in, match our vibe, and help us drive the team to be their best. Our busy venue is open 7 days a week, providing our guests top quality service!

Here at NQ64, with currently 13 sites and growing, we're all about Booze, Beats and Button Bashing. The bars are neon-spattered, pure good vibes, serving f*%king mad drinks with iconic retro games and a classic hip-hop soundtrack. This fast-paced environment focuses on quality drinks and brilliant service and will suit a hands-on individual with a team-focused attitude.

• Key holder responsibilities, opening & closing the venue.
• Ensuring brand standards are upheld and responsible for delivering an awesome guest experience.
• Training & coaching of team members.
• Hands-on management, directly involved with service when on duty.
• Be keen to learn every aspect of running an NQ64 site alongside the AGM, GM and other DMs.
• Ensure compliance with health and safety regulations.

Requirements

Essential:

• Being a 'sound', genuine & friendly person with a good work ethic.
• Experience in wet-led hospitality business in a Duty Manager or Assistant Manager role.
• The ability to work independently & take initiative.
• Strong leadership skills.
• Dedication & love for the job, venue & team.
• Comfortable in a wet-led operation, with a strong focus on amazing service.
• Ability to safely travel to and from work despite the late hours.
• Excellent communication and interpersonal skills.
• Fully flexible. Will be required to work weekends and late nights.
• Ability to take charge of running the bar & bartenders to create a smooth running operation.

Preferable:

• Personal License holder.
• Strong background of cocktail knowledge and ability.

• Salary £33,000, including tips!
• Fortnightly pay.
• 40-45 hour week, Predominantly a 4 day working week.
• 50% discount on bevs & crisps.
• Free retro arcade & console gaming.
• Opportunity to work in a growing business with real potential for progression & relocation if wanted
• Frequent team-building events and company gatherings across the UK… and beyond

Additional pay:

• Tips
• Bonus scheme

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Gym membership
• Health & wellbeing programme

Schedule:

• Weekend availability

Application question(s):

• Do you have at least 1 year of management experience in a wet-led, late night and/or cocktail-heavy hospitality environment?

Experience:

• Hospitality management: 1 year (required)

Work authorisation:

• United Kingdom (required)

Additional pay:

• Bonus scheme
• Tips

Benefits:

• Casual dress
• Company events
• Cycle to work scheme
• Employee discount
• Gym membership

Education:

• GCSE or equivalent (preferred)

Work Location: In person