Lettings Administration

About the Role:

We are currently seeking an experienced Lettings Administrator to join our dynamic and growing property team. The successful candidate will play a crucial role in supporting the lettings and property management functions, helping to ensure smooth operations and excellent service to tenants and landlords alike.

Key Responsibilities:

• - Provide comprehensive administrative support to the lettings and property management team
• - Advertise new lettings across various online platforms and company website
• - Manage tenancy applications, referencing, and preparation of tenancy agreements
• - Coordinate viewings and liaise with potential tenants
• - Maintain accurate and up-to-date records on all properties, tenants, and landlords
• - Assist with property inspections, inventory management, and maintenance coordination
• - Ensure compliance with legal and regulatory requirements within the lettings process
• - Handle email and telephone enquiries in a professional and timely manner
• - Work independently and manage your workload effectively, using your own initiative
• - Support rent collection and arrears management administration where required
• - Minimum of 1 year’s experience in lettings and/or property management
• - Strong administrative skills with high attention to detail
• - PC literate - proficient with Microsoft Office Suite and lettings software (e.g. Alto, Reapit, or similar)
• - Ability to work on your own initiative and as part of a team
• - Excellent organisational and time-management skills
• - Strong written and verbal communication skills
• - A proactive and professional approach to customer service
• - Knowledge of tenancy legislation and lettings procedures
• - Experience working in a fast-paced property or estate agency environment

Requirements:Desirable: